阿蘭娜飯店及會議中心 - 單人房阿斯頓飯店的評論

住宿方回覆: Dear Mr. Faidah,Thank you for taking the time to provide us with your feedback. We greatly appreciate any feedback, be it positive or critical, as it helps us to continuously improve the quality of service and facilities at The Alana Solo.We apologize for the inconvenience you experienced during your stay. This is certainly not the experience we want to give to our guests. We have noted your points and have informed the relevant team for immediate evaluation and improvement.If you wish, we are open to further discussion on this unpleasant experience so that we can provide a more personalized solution and ensure the next experience will be much better.Once again, thank you for your willingness to provide this valuable feedback. We hope to have the opportunity to serve you better in future visits.Kind regards,Management

住宿方回覆: 尊敬的客人，感謝您的評價，很高興您和家人一起度過了愉快的時光，我們會繼續努力提供更好的環境和服務，期待您的再次光臨！沙龍，管理層

住宿方回覆: Ibu Sjanti Dewi, Yang Terhormat,Terima kasih telah meluangkan waktu untuk mengulas hotel kami. Kami sangat senang secara umum kualitas layanan dan fasilitas yang kami berikan dapat memenuhi harapan Ibu. Kami nantikan kunjungan Ibu beserta keluarga beriktunya dalam waktu dekat dengan pengalaman masa tinggal yang lebih baik.Salam Hangat,The Alana Hotel & Convention Center Solo,

住宿方回覆: Dear Mr. Novellina Febridian,Thank you for taking the time to leave a positive review about your stay at The Alana Solo. We are pleased to know that our services and facilities met your expectations.This feedback serves as motivation for our team to continuously improve our service standards. We look forward to welcoming you back and providing an even more memorable experience on your next visit.Best regards,Management

住宿方回覆: Dear Mrs. Jenjenly,Thank you for taking the time to leave a positive review about your stay at The Alana Solo. We are pleased to know that our services and facilities met your expectations.This feedback is a motivation for our team to continuously improve our service standards. We look forward to welcoming you back and providing an even more memorable experience on your next visit.Best regards,Management

住宿方回覆: Kepada Yth. Zhibo,Terima kasih telah meluangkan waktu untuk mengulas hotel kami. Kami sangat senang secara umum kualitas layanan dan fasilitas yang kami berikan dapat memenuhi harapan Anda. Kami nantikan kunjungan Anda beserta keluarga beriktunya dalam waktu dekat dengan pengalaman masa tinggal yang lebih baik.Salam Hangat,The Alana Hotel & Convention Center Solo

住宿方回覆: Kepada Tamu Kami yang Terhormat,Terima kasih atas waktu yang Bapak/Ibu luangkan untuk memberikan ulasan positif mengenai pengalaman menginap di The Alana Solo. Kami senang mengetahui bahwa layanan dan fasilitas kami memenuhi harapan Bapak/Ibu.Umpan balik ini menjadi motivasi bagi tim kami untuk terus meningkatkan standar pelayanan. Kami berharap dapat menyambut Bapak/Ibu kembali dan memberikan pengalaman yang lebih berkesan di kunjungan berikutnya.Salam hangat,Manajemen

住宿方回覆: Dear Mr. Dimas,Thank you for taking the time to leave a positive review about your stay at The Alana Solo. We are pleased to know that our services and facilities met your expectations.This feedback serves as motivation for our team to continuously improve our service standards. We look forward to welcoming you back and providing an even more memorable experience on your next visit.Best regards,Management

住宿方回覆: Dear Bapak/Ibu Yang Terhormat,Terima kasih telah meluangkan waktu Anda untuk memberikan ulasan yang baik. Kami sangat senang secara umum kualitas layanan dan fasilitas yang kami berikan dapat memenuhi harapan Bapak/Ibu. Kami berharap dapat bertemu dengan Bapak/Ibu ketika berkunjung kembali ke Alana Solo, tentunya dengan pelayanan yang lebih baik dari kami.Salam Hangat,Manajemen

住宿方回覆: Dear Tamu Kami Yang Terhormat, Terima kasih atas waktu yang Anda luangkan untuk memberikan ulasan positif mengenai pengalaman menginap di The Alana Solo. Kami sangat menghargai apresiasi Anda terhadap layanan dan fasilitas kami, serta senang mengetahui bahwa kami dapat memenuhi harapan Anda.Umpan balik seperti ini menjadi motivasi bagi tim kami untuk terus berinovasi dan meningkatkan pelayanan. Kami berharap dapat memberikan pengalaman yang lebih baik lagi pada kunjungan Anda berikutnya.Terima kasih sekali lagi, dan kami sangat menantikan kesempatan untuk menyambut Anda kembali di The Alana Solo.Salam hangat,Manajemen

住宿方回覆: 親愛的 Yourien 先生/女士， 感謝您抽出寶貴時間提供好評。對於您在我們酒店遇到的問題，我們深表歉意，我們希望以後不再發生這種情況，當然，我們也會為您提供更好的服務。

住宿方回覆: Dear Valued Guest,Thank you for taking the time to share your feedback regarding your recent stay with us.We are truly pleased to learn that the overall quality of our services and facilities met your expectations. However, we also sincerely regret that the quality of the towels fell short on this occasion.Please be assured that your comments have been communicated to the relevant department, and necessary improvements have already been implemented to prevent such issues from recurring in the future.Your feedback is truly appreciated, as it helps us to continuously enhance our guest experience.We very much look forward to the opportunity of welcoming you and your family back in the near future, with an even higher standard of comfort and quality.Warmest regards,The Alana Hotel & Convention Center Solo

住宿方回覆: Dear Our Valuable Guest,Thank you for sharing your positive experience during your first visit to Solo and The Alana Convention Center Solo. We are delighted to hear that you had a great experience with us. Certainly, that your comments are shared with all of the team and I believe with this will motivate the team to continuously improve the quality of our services.Thank you again for sharing your experience. Stay safe, stay healthy and looking forward to welcoming you in near future!Sincerely,Management