智選假日套房飯店克利奇站(Holiday Inn Express & Suites College Station)

總的來說，我們住得很愉快（因為比賽所以沒有太多住宿）。雖然這家飯店有點老舊，但飯店很乾淨，清潔人員也很細心。您距離大學城的待辦事項不遠，附近有很多美食選擇。辦理入住時的客戶服務非常好（不記得那個年輕人的名字，但他很友好！）。我計劃在不久的將來再次住在這裡！

房間的舒適度非常好。當我們第一次到達時，加熱浴缸不能用，但第二天就修好了。工作人員非常尊重我們。游泳池很愉快，除了孩子有點不守規矩，他們的監護人也不是很專心。工作人員也很快處理了這個情況。

這家飯店的維護狀況很差。我檢查了大廳的梯子和維修人員，這個地方看起來很糟糕。繼續往前走，牆上沒有油漆或壁紙；處於升級準備的早期階段。我家三樓也是這樣。建議分階段修復，因為整個酒店看起來狀況很差。這家旅館缺乏足夠的隔熱設施；我整夜都能聽到交通噪音。我睡得很少。我房間的冰箱漏水到地板上；它必須被更換。從積極的方面來說，酒店工作人員、前台接待員和維修人員都非常友善。看起來非常優秀的人在不太積極的環境中工作。考慮到酒店的條件，房間應該打折。

I found everything perfect. The only thing I didn’t like was there were a couple feather pillows. I need non-feather pillows.

Everything was really nice. Jon has amazing customer service, he is very personable and friendly. This young is an example of what all customer service should look like.

Staff were very attentive. However, they could be better versed regarding information in the general area, i.e. where is the closest gas station, which restaurants in nearby area are recommended, and how to nvaigate to certain destiniations in College Station. Generally they were otherwise very fine.

Room we were assigned was not partitioned as shown in the photo while selecting rooms. Bathroom wall was falling apart. No fan for the bathroom. We booked a room for four, there was no bedding for the pull out couch or extra pillows for the pull out couch. Thankfully the staff was friendly enough to give us the bedding and pillows with no hassle.

The hotel room was poorly cleaned. There were hairs in the shower and the room smelled very strongly of urine and mildew.

Reyann, the front desk clerk, was very helpful and friendly. She went above and beyond.