希爾頓安泊飯店-克利奇站(Embassy Suites College Station)

No hot water

Front desk staff was rude right off while we were checking in. We were early, so our room wasn’t ready which was fine. She said she would take my number & call when it was ready. Never received a call. Once we returned to see if our room was ready they double charged me for the 2 night stay after I told them they already charged my card. Our room had no hot water in the shower. They were told & was never offered a new room or anything, they wrote it down. Shower wasn’t even clean. Hair on walls. No towels or toilet paper. Called for them to send to the room & that never happened. Then they cleaned our room & again left no towels & took our blankets. Elevator broke down with kids in there & when the front desk was advised we were told it happens. The front office staff was very RUDE, all the other staff was amazing. The kids loved the indoor pool & parents enjoyed the happy hour. We will not be staying there again.

Nice hotel. Convenient location. However it seems to attract a lot of kids sports teams. Unfortunately we had a ton of kids soccer teams running all over the hotel. Their parents were all in the bar and staff couldn’t keep up with the kids running and screaming in the lobby,the gym, in the elevator, and on the floors of the hotel.

Beautiful, Large rooms with extra seating space. The hole facility is in excellent condition.

Staff was wonderful, hotel was well kept and the room clean. If I’m ever in the area I’ll be staying there again.

Very clean and staff was friendly! My family stayed on Christmas and it was a great experience.

Great hotel, Starbucks was close, free breakfast had an order your own omelet bar, room was fantastic, my kids loved the heated indoor pool!

we had a blast! I would stay here every time we to go to college station.My whole family stayed here and then went to Santa's Wonderland.

Check in was at 4:00 and we were not able to get into our room until 5:30. We were tired and wanted to shower quickly for a wedding rehearsal and dinner. Due to our room not being ready we missed both. So disappointed. We were told our room wasn’t clean and there were no other rooms available with two beds.