搜尋托潘加住宿和飯店

I have been going to this hotel for years, because I have family nearby. This time I found the ”update” cold and user-unfriendly. When I tried to use the pod coffeemaker that is no longer a Keurig-branded machine, I found little in the way of instructions and the coffee overflowed my cup into the tray below. There were no printed directions for anything, just one of those QR codes that's useful for seniors like me that don't use a smart device. The pillows were hard, rather than firm. There was no clock in the room, let alone an alarm clock. The shower door was difficult to open from the inside. The toilet seat is VERY low. I believe that this property and perhaps the whole chain has deserted its loyal Boomer clientele in favor of pandering to younger clients. We Boomers are the generation with money to spend on leisure travel, and we should not be disrespected as this hotel has.

位置是這家酒店唯一的好處。如果您留在後麪的房間比那家酒店好多了。需要重新裝修，尤其是以酒店的價格。工作人員很友好總體上沒有問題

總體來說真的很喜歡酒店 BUT當我們下午3點到達辦理入住時,房間還沒準備好。被告知在大堂等待,他們準備時會告訴我。等待。等待。沒有人接近我們。3:45...去前台問狀態。“誰?什麼房間?讓我檢查一下。不,對不起,它還沒有準備好。”等待。等待。沒有人接近我們。4:30...去前台問狀態。“誰?什麼房間?讓我檢查一下。不,對不起,它還沒有準備好。“等待。等待。沒有人接近我們。5點...去前台問狀態。“誰?什麼房間?讓我檢查一下。是的,它已經準備好了。讓我爲你做鑰匙。“如果我沒有多次聯繫前台,我可能現在還在大廳裏坐着。這種長時間的延誤有什麼補償嗎?不。當我收到電子郵件時填寫了他們的調查。然後提供任何補償?不。故事的士氣:在大堂裏放一個合適的衣服,打擾所有其他客人,並製作一個巨大的場景,然後你會得到一些補償,因爲他們的不足。表現得像一個合理的,理解的客戶只會得到你像一個吸盤。一般酒店建議:停止給最差的客戶最好的待遇。如果你放棄球,應該有一個標準補償圖表自動從賬單中扣除,而客戶甚至不必問。不要讓顧客尖叫和大喊,以得到公平的對待。

We were shocked by the positive reviews for this hotel. We arrived late at night. When we got off the elevator, there was a huge pile of vomit on the floor. We went down to the front desk to let the staff know. The desk agent said that he knew about the vomit, but didn't have anyone to clean it. He said he had a photo of it on his phone and would let the cleaning crew know as soon as they arrived. We went back up to our room. The entire hallway on our floor stank from the vomit and a pervasive smoke odor (despite having reserved a nonsmoking room). Our room was filthy. There was hair in the tub and the edges of the shower had pink fungus growing in there, which suggested that it hadn't been properly cleaned in weeks or months. The room stank of smoke. The beds were hard as a rock, the safe in the closet had no batteries, so it was unusable. The drains in both the shower and the sink were clogged. We were disgusted, but so tired from traveling that we decided to sleep and switch rooms in the morning. When we got up the next day, the pile of vomit was still in the hallway. We went down to the lobby to alert the front desk that the vomit had not been cleaned. A new desk agent was there and he said that he knew that the vomit was there but his janitorial crew had only been in for a few hours and hadn't been able to clean it yet. A FEW HOURS??? It would seem that vomit in a public space would be the very first important thing to clean when the staff arrived in the morning. The desk agent literally couldn't care less that there was a public health issue that had been sitting there, unattended to, for over 14 hours. All things being equal, we decided not to eat the included breakfast. If the hotel staff can't be trusted to keep public spaces clean, how could we trust that food had been handled properly? This was the most revolting hotel stay we've ever experienced and we've stayed in some pretty questionable accommodations in far flung locations. We contacted Holiday Inn about our experience and never heard a word back.

Great stay! The staff is top notch at this beautiful boutique hotel. I had everything I needed for a perfect beach workcation. Rooms are large with a beautiful ocean view. WiFi in the rooms were strong with good download speeds. The property is located next to the pier and the sunrise and sunset views are not to be missed.. Breakfast and dinner at the restaurant overlooking the ocean was delicious. Beach chairs, umbrella and food/drink service available. My only regret is not staying longer. Definitely recommend!

Great vibe. Lovely staff. Just a great overall, chill experience. Beautiful, simple rooms. Roof deck for dining really makes it. All the meals were wonderful. Great views of surfers. Ideal for a weekend trip. I am very happy I stayed at the Surfrider!

我很難拿到頭銜。我通常喜歡在萬豪酒店住幾十年。但這可能讓您感到奇怪，這可能是因為禮賓休息室。通常，在某些時段內，它們位於較高的樓層，可欣賞風景，食物和飲料。這個人坐在大廳地板上的酒吧後面。那只是一個有椅子和桌子的房間。這是我走進後門餐廳進入酒店餐廳享用免費早餐的第一個休息室。不要誤會我的意思，我真的很喜歡免費的一餐，而且我很高興我不必為此付費，因為他們的自助早餐非常令人印象深刻。 可以使用禮賓休息室，這通常是入住萬豪酒店的最佳選擇。這不是一個很好的經驗。另一個困擾是他們要收取多少停車費，但這是在大型購物中心裏，可以理解。 我們有一個不錯的房間，可以散步-淋浴，但是下次我將住在另外一家萬豪酒店，省錢。