當我到達酒店時,他們找不到我的預訂。一旦他們找到了我的預訂,我就登記入住,住宿和房間都很棒。在退房時,我檢查了我的信用卡對帳單,發現我再次被收取了房間費用。我不得不給酒店打電話5次,試圖弄清我的賬單,但尚未解決。當我打電話和艾米說她是主管時,她被冒犯了,因為我以正常的聲音對她說話。我覺得她希望我像她是小孩還是其他人一樣對她說話。我對她沒有禮貌,但是當我要求調任經理時,她掛斷了我。到目前為止,此帳單仍然是一個問題,我唯一的解決方法是與信用卡公司聯繫。原來,這是一個很棒的住宿地方,我絕對不相信再次入住。拒絕位於明尼蘇達州布盧明頓的Great Wolf Lodge。
訪訪客用戶Based solely on price to value, this would be 3.5 stars out of 5. Bedding, towels, and floor were clean, but the room smelled of decades of cigarette smoking. Opening the window and running the air helped. Continental breakfast is cereal, bread, or pancakes, but at least they had some sad-looking fruit. Front desk was friendly.