Hilton Honors This past weekend we were camping in New Hampshire. We had two days left on our vacation when sudden lightning storms were moving in. We decided as a family to fold up our tents and call it quits. Well my young granddaughters began crying, this fueled me to call my Hilton Honors and book a couple of rooms for my family of nine. I was on the phone in private to make the reservations and surprise the family. The women on the phone from Hilton Honors was very helpful. She found what she explained was 2 one bedroom suites with fireplaces and all kinds of wonderful things for the whole family. It was in the Laconia NH area just 31 minutes south of where we were. This was perfect because we had to all travel south to head home. As we were traveling towards the property my wife read the email the woman sent me and it was in Andover/ Boston Massachusetts. This is over an hour away. I called the hotel (Homewood Suites) and the hotel clerk told me we could not cancel the reservation and change it to the Laconia one I had made originally. Extremely frustrated I said I’m not gonna ruin this thing I was trying to do. So off to Andover we went. Upon arrival the clerk (the same one I spoke to on the phone) told me they were over booked and they were trying to accommodate us. My entire family was now sitting in the waiting area (9 of us 5 adults 2 toddlers and 2 teenaged girls) waiting patiently for our rooms. We are now wet and just tired from camping, packing and driving. Now the clerk takes us to a 2 bedroom suite that we were ok with and said we would take it. After a few minutes the clerk calls the room and says we can’t stay in this room and that we had to come back to the front desk. All 9 of us went back to the front desk and she informed us that the room was already reserved so I asked like ours was already reserved? She smiled and said the manager was on his way. He arrived 20 minute later and sat at the front desk trying to fiqure out what went wrong. Half and hour later he called us up and explained how Hilton Honors completely messed up our reservation, they over booked like they always do. (His words not mine). He then explained he was trying to accommodate us as best as he could. After about an hour of waiting my wife very frustrated walked up to the desk and asked have we found a room yet?? The girl said “oh yes here’s your Keys”. Wow they couldn’t call us up to the desk while we were 15 feet away waiting for almost 2 hours in total! We all walked to the rooms on the third floor. The first room we walked into was full of empty drinking bottles, unmade beds, towels and garbage everywhere. I called the front desk and she put half my family completely on the other side of the hotel. ( I forgot to mention I was promised adjoining rooms). We were finally after almost 3 hours we were in our rooms! Not once did this manager or his staff come to me and say I am so sorry for any inconveniences we or Hilton Honors may hav
The hotel was perfect. The room was clean, the staff were very nice. The gym was new and clean as well. We were upgraded to the 2-room suite with 2 double beds. The shower design was very intelligent, having a door that fully closed instead of a gross curtain. Netflix was available in the room and the AC was perfect. The beds were plenty comfortable and we felt very valued as status holders. The breakfast was delicious and featured many options. As a platinum elite ambassador with Marriott Bonvoy I have stayed in numerous hotels - and for this one night trip in Andover I was pleasantly surprised!
I got the best experience with the staff from the moment I checked in Lisa was so welcoming thank me for being a diamond member and ask if there's anything else she could do and gave me a nice warm cookie. very happy Then I went to the dining area where I met Lisa which was one of the bartenders and I got the same nice warm welcome she was very attentive and anything I needed was taking care of immediately. Which was very impressive because there was a full bar. I definitely will be back and recommend it to my company to bring all our people of people here. Very nice experience all around
First and foremost, I’d like to say that the staff here are all wonderful people. Indeed the best part of my stay. Hotel pluses: - Parking is great. - Location is close enough to get to anywhere easily. - Friendly helpful staff. - Comfy bed. - TV channels are great. - Laundry room & machines are well maintained and clean. - Rooms are a nice size. - Great wifi Hotel minuses: - Dated, could use some love. - What needs to look clean does but if you want a hotel that is actually clean everywhere , this is not your place. - Carpets need a cleaning desperately, in rooms and in all hallways. - There was always a weird smell in the hallway and in my room. Given that there are kitchenettes in each room, a bit of a cooking smell is expected. But this was ALL the time and was quite sour. - The room was clean enough when I checked in, bathroom wasn’t exactly clean. The tub and toilet were still dirty, I went to the grocery store and bought some cleaning products to take care of it. I did also buy some antibacterial room spray for the carpet & curtains to help with the smell. Helped a little bit but still slept with the window open a crack. - I was there 9 nights, was told that if I wanted housekeeping to my room it was an extra charge. Honestly for $169 American a night, housekeeping should be included at least once. I know it’s hard to find staff after covid and I think I can contribute a few of the minuses to that fact. If they cleaned the carpets and gave the curtains a run through the wash on a regular basis, hired a few more staff and maybe had a few more set rules for noise after a certain time. I’d stay again but not until those things happen could I give more than two stars to this place.
7 則評論
3.1/5
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PLN 461
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不論是商務還是休閒旅客,波士頓安多弗希爾頓逸林飯店都能讓您的安多弗之行變得更加美好而難忘。飯店距離勞倫斯機場僅7km,距離勞倫斯MBTA站僅5km,交通都很便捷。當地著名的景點Jay Gees Ice Cream & Fun Center僅需步行很短的距離即可到達。從飯店到New England Bible Church遊覽很方便,Polartec LLC和Bar Rock Cafe and Lounge也均在附近。飯店對客房的裝飾十分考究,每間設施齊全的客房都配備有空調。飯店設有酒吧,您可在這裡放鬆身心,享受貼心的服務。旅客想要在自己的房間邊聽音樂邊享受美食,只需呼叫送餐服務。除此之外,我們還為您精心蒐集了周邊的餐飲訊息,The Irish Cottage Restaurant and Pub(美國菜)、Mi Mexico Lindo(墨西哥菜)和LJ Market期待著您的光顧。飯店提供健身室,旅客可以在這裡舒緩身心壓力。飯店配備有會議廳和商務中心,可供旅客使用。提供乾洗服務,為您的旅途省心。
2022-12-31裝修,相信波士頓安多佛索尼斯塔精選套房周到的服務和一流的設施,會讓您在安多弗開展一段難忘的旅行。飯店地理位置優越,距離勞倫斯機場8km,距離勞倫斯MBTA站5km。到Jay Gees Ice Cream & Fun Center僅需步行很短距離。飯店坐落於Polartec LLC邊,附近還有很多景點包括New England Bible Church和Bar Rock Cafe and Lounge。客房內的所有設施都是經過精心的考慮和安排,包括熨衣設備和空調,滿足您入住需求的同時又能增添家的溫馨感。倘若您在忙碌的一天後想在自己的客房內放鬆,提供吹風機的客房浴室是不錯的選擇。如果您喜歡安靜的用餐,飯店可以提供房間送餐服務。除此之外,我們還為您精心蒐集了周邊的餐飲訊息,The Irish Cottage Restaurant and Pub(美國菜)、Mi Mexico Lindo(墨西哥菜)和LJ Market期待著您的光顧。飯店提供的健身室對於那些想要健身的旅客來說是一個好去處。飯店的會議廳提供優質服務,是眾多商旅客選擇入住這裡的原因。飯店設有24小時櫃檯諮詢服務,為下榻至此的您提供最貼心的行程安排。
位於安多弗,2022-12-31裝修的波士頓安多弗萬怡飯店,將是您旅途中的不二選擇。飯店距離勞倫斯機場僅7km,距離勞倫斯MBTA站僅4km,交通都很便捷。從飯店到New England Bible Church遊覽很方便,Jay Gees Ice Cream & Fun Center和Bar Rock Cafe and Lounge也均在附近。所有極具特色的客房都配備有空調,讓您感受到更加貼心細緻的入住體驗。咖啡壺/茶壺可供使用,便捷的客房設施定能讓您倍感舒適。飯店設有酒吧,您可在這裡放鬆身心,享受貼心的服務。旅客想要在自己的房間邊聽音樂邊享受美食,只需呼叫送餐服務。倘若您覺得飯店的餐飲服務無法滿足您的需求,附近的The Irish Cottage Restaurant and Pub(美國菜)、Shawsheen Luncheonette(Shawsheen Luncheonette)(西餐)和Mi Mexico Lindo(墨西哥菜)不妨可以試試。顧客可以在飯店盡情的享受各種體育設施,如在健身室鍛鍊。飯店配備有會議廳和商務中心,可供旅客使用。多國語言工作人員的服務,將為您消除在異國的語言障礙。
波士頓安多弗萬豪SpringHill飯店是安多弗新裝修的飯店之一,於2022-12-31正式投入使用。從飯店到勞倫斯機場8km遠,到勞倫斯MBTA站5km遠,均很便捷。旅客們可以發現Jay Gees Ice Cream & Fun Center 到飯店只有很短的距離。飯店佔盡地理之宜,Polartec LLC、Bar Rock Cafe and Lounge和New England Bible Church離此都很近。大廳吧旨在為旅客和您的朋友提供一處消遣的場所。除此之外,我們還為您精心蒐集了周邊的餐飲訊息,The Irish Cottage Restaurant and Pub(美國菜)、Mi Mexico Lindo(墨西哥菜)和LJ Market期待著您的光顧。飯店提供健身室,旅客可以在這裡舒緩身心壓力。飯店的商務中心將熱情的服務與專業的素質完美地結合在一起。飯店設有24小時櫃檯諮詢服務,為下榻至此的您提供最貼心的行程安排。
若想要遊覽安多弗,波士頓安多弗Residence Inn 飯店將會是一個不錯的的住宿之選。從飯店到勞倫斯機場8km遠,到勞倫斯MBTA站5km遠,均很便捷。旅客們可以發現Jay Gees Ice Cream & Fun Center 到飯店只有很短的距離。飯店佔盡地理之宜,Polartec LLC、New England Bible Church和Bar Rock Cafe and Lounge離此都很近。所有極具特色的客房都配備有熨衣設備和空調,讓您感受到更加貼心細緻的入住體驗。咖啡壺/茶壺可供使用,便捷的客房設施定能讓您倍感舒適。浴室內提供吹風機,讓您感受到賓至如歸的享受。在空閒的時候,去大廳吧喝杯飲品放鬆一下是不錯的選擇。在享受飯店貼心周到的餐飲服務的同時,也別放棄對周邊美味的探索,The Irish Cottage Restaurant and Pub(美國菜)、Mi Mexico Lindo(墨西哥菜)和LJ Market也許是可以讓您找到答案的地方。飯店的健身設施有健身室。飯店的會議廳和商務中心將熱情的服務與專業的素質完美地結合在一起。飯店提供的乾洗服務,讓您的旅途更加方便。
不論是商務還是休閒旅客,波士頓/安多弗希爾頓惠庭套房飯店(Homewood Suites by Hilton Boston / Andover)都能讓您的安多弗之行變得更加美好而難忘。飯店距離勞倫斯機場僅6km,距離勞倫斯MBTA站僅3km,提供給旅客多項便捷的交通選擇。從飯店出發可方便前往市內的眾多著名景點,包括New England Bible Church、Bar Rock Cafe and Lounge和Jay Gees Ice Cream & Fun Center。飯店對客房的裝飾十分考究,每間設施齊全的客房都配備有空調。除此之外,配備有24小時熱水和吹風機的浴室是您消除一天疲勞的好地方。您可以到大廳吧與朋友暢飲聊天度過閒暇時光。若是覺得飯店的餐飲無法滿足您挑剔的味蕾,不妨去附近的The Irish Cottage Restaurant and Pub(美國菜)、Shawsheen Luncheonette(Shawsheen Luncheonette)(西餐)或Mi Mexico Lindo(墨西哥菜)品嚐下一流的推薦美食。旅客可以去健身室揮灑汗水,重煥活力。飯店配置有會議廳和商務中心,定能滿足您商務活動方面的需求。飯店提供的乾洗服務,讓您的旅途更加方便。
若想要遊覽安多弗,波士頓安多弗拉昆塔溫德姆套房飯店將會是一個不錯的的住宿之選。從飯店到勞倫斯機場8km遠,到勞倫斯MBTA站5km遠,均很便捷。旅客們可以發現Jay Gees Ice Cream & Fun Center 到飯店只有很短的距離。飯店佔盡地理之宜,New England Bible Church、Bar Rock Cafe and Lounge和Polartec LLC離此都很近。所有極具特色的客房都配備有熨衣設備和空調,讓您感受到更加貼心細緻的入住體驗。浴室內提供吹風機,讓您感受到賓至如歸的享受。大廳吧旨在為旅客和您的朋友提供一處消遣的場所。如果旅客想在自己的房間舒適的用餐,飯店可提供客房服務。倘若您覺得飯店的餐飲服務無法滿足您的需求,附近的The Irish Cottage Restaurant and Pub(美國菜)、Mi Mexico Lindo(墨西哥菜)和LJ Market不妨可以試試。顧客可以在飯店盡情的享受各種體育設施,如在健身室鍛鍊。飯店的會議廳和商務中心將熱情的服務與專業的素質完美地結合在一起。飯店設有24小時櫃檯諮詢服務,為下榻至此的您提供最貼心的行程安排。
訪訪客Hilton Honors This past weekend we were camping in New Hampshire. We had two days left on our vacation when sudden lightning storms were moving in. We decided as a family to fold up our tents and call it quits. Well my young granddaughters began crying, this fueled me to call my Hilton Honors and book a couple of rooms for my family of nine. I was on the phone in private to make the reservations and surprise the family. The women on the phone from Hilton Honors was very helpful. She found what she explained was 2 one bedroom suites with fireplaces and all kinds of wonderful things for the whole family. It was in the Laconia NH area just 31 minutes south of where we were. This was perfect because we had to all travel south to head home. As we were traveling towards the property my wife read the email the woman sent me and it was in Andover/ Boston Massachusetts. This is over an hour away. I called the hotel (Homewood Suites) and the hotel clerk told me we could not cancel the reservation and change it to the Laconia one I had made originally. Extremely frustrated I said I’m not gonna ruin this thing I was trying to do. So off to Andover we went. Upon arrival the clerk (the same one I spoke to on the phone) told me they were over booked and they were trying to accommodate us. My entire family was now sitting in the waiting area (9 of us 5 adults 2 toddlers and 2 teenaged girls) waiting patiently for our rooms. We are now wet and just tired from camping, packing and driving. Now the clerk takes us to a 2 bedroom suite that we were ok with and said we would take it. After a few minutes the clerk calls the room and says we can’t stay in this room and that we had to come back to the front desk. All 9 of us went back to the front desk and she informed us that the room was already reserved so I asked like ours was already reserved? She smiled and said the manager was on his way. He arrived 20 minute later and sat at the front desk trying to fiqure out what went wrong. Half and hour later he called us up and explained how Hilton Honors completely messed up our reservation, they over booked like they always do. (His words not mine). He then explained he was trying to accommodate us as best as he could. After about an hour of waiting my wife very frustrated walked up to the desk and asked have we found a room yet?? The girl said “oh yes here’s your Keys”. Wow they couldn’t call us up to the desk while we were 15 feet away waiting for almost 2 hours in total! We all walked to the rooms on the third floor. The first room we walked into was full of empty drinking bottles, unmade beds, towels and garbage everywhere. I called the front desk and she put half my family completely on the other side of the hotel. ( I forgot to mention I was promised adjoining rooms). We were finally after almost 3 hours we were in our rooms! Not once did this manager or his staff come to me and say I am so sorry for any inconveniences we or Hilton Honors may hav
The hotel was perfect. The room was clean, the staff were very nice. The gym was new and clean as well. We were upgraded to the 2-room suite with 2 double beds. The shower design was very intelligent, having a door that fully closed instead of a gross curtain. Netflix was available in the room and the AC was perfect. The beds were plenty comfortable and we felt very valued as status holders. The breakfast was delicious and featured many options. As a platinum elite ambassador with Marriott Bonvoy I have stayed in numerous hotels - and for this one night trip in Andover I was pleasantly surprised!
JJnL TI got the best experience with the staff from the moment I checked in Lisa was so welcoming thank me for being a diamond member and ask if there's anything else she could do and gave me a nice warm cookie. very happy Then I went to the dining area where I met Lisa which was one of the bartenders and I got the same nice warm welcome she was very attentive and anything I needed was taking care of immediately. Which was very impressive because there was a full bar. I definitely will be back and recommend it to my company to bring all our people of people here. Very nice experience all around