Amazir stay at Riad EL Amine we stayed at this Riad with my mom, we really enjoy hospitality of the staff Check in is seamless and efficient. The rooms are beautifully appointed and charming as is the rest of the building. The rooms and the hotel are kept spotlessly clean and frankly I would have loved to take any of the cleaning staff back home with me. The rooftop provides a sheltered space to relax and take some sun, and the spa is a cooling respite when it gets too much. we will come back again :)
Lugar maravillosos, tanto para descansar como para moverte por la medina.
Servicio impecable, y tanto la cena como la comida perfecta.
La terraza del hotel, un acierto para tomarte algo mientras ves el atardecer.
Our stay at Riad El Yacout was amazing. From the minute that we walked in we felt the positive energy and incredible hospitality. The staff could not have been more engaging and helpful as they checked us in, dealt with our bags, and offered us a welcome tea and snack! The Riad is just beautiful with special touches of Morocco at every turn. The decor, pool and garden area and tile work made you feel as you had ventured back in time even though every modern convenience was there. Our room had a wonderful separate seating area as we walked in and the bedroom was decorated with spectacular Moroccan tile work. We were only there for 2 nights but the staff made us feel like royalty and family. We were able to have a few meals there and each was outstanding...there was so much food at the breakfasts it was amazing! We did not get their names but there was an older gentleman and a young woman who were at the main desk and both were extremely kind and helpful! The manager, Marcos, was an absolute bundle of energy who made an effort to get to know every guest. He spent time with us by the pool as we had a light dinner on our first night. It was great to get to know him and he made that night and each day very special for us! We loved watching Marcos and his team working so hard to make everyone feel like they were the most important person there. When Marcos walked us to our car on our last day I pulled him aside and said that I had worked with many great teams before and they all have one thing in common, they are a reflection of a very positive and supportive leader. Marcos and team - You Rock! We had a wonderful time and we highly recommend Riad El Yacout!
BBPierreThe experience we had at another Riad set very, very high expectations, so read this with that in mind :)
I've worked and stayed in luxury hotels around the world, and if you're looking for a stunning hotel, with pleasant service this would be a top choice. However overall we were looking for more of an intimate experience. Staff were very nice; they were young, friendly, kind and caring. Travelling with my mother however, it felt very uncomfortable when I was asked 'how my wife was doing?!', this summed up the disconnection between the hotel and the experience. A beautiful hotel but short of a 4/5 star experience. It is one of the most stunning Riads you will stay at. The restaurant serves great food, and the views are amazing - if you can handle the three floors of steep steps. Overall, you won't be disappointed but it felt like when we stayed there was no manager for those extra touches you expect when paying this much.
This is the first time I have decided to write a review for anything as this place has been nothing but EXCEPTIONAL. We came here to explore Fes with two young girls ( aged 5 and 6). We were welcomed with all smiles and the manager even walked with us to the streets of Madina - which can be really tricky to get around. Having young children can be challenging on holiday but the staff and owners made them feel welcomed and treated us like family - asking the girls to decorate the Christmas tree, putting presents for all of us under the tree, cooking us the most exceptional celebratory meals. They had put a great selection of games out for us to play as a family - we have found a new hobby! Everyone at the riad has been kind and has gone the extra mile. Previously, having stayed at 5* resorts and hotels, this riad has become a family favourite. We were able to walk to the madina daily and walked to the new city. Also, It has the most exceptional views from the rooftop. I would definitely recommend this riad to anyone wanting to explore Fes and hope to come back soon. Thankyou for an amazing stay!
訪訪客用戶Tucked away in the labyrinth alleys of the Medina, Riad Algila transports one into a world of tranquility & elegance. The riad's meticulously adorned courtyard with gentle tricking of water from the fountain, swaying green trees and intricate tile work serves as a peaceful sanctuary from the bustling city outside.
Our 2 day stay was nothing short of enchanting. Rooms were spacious and comfortable, adorned with traditional Moroccan decor with modern amenities, provided a luxurious retreat after a day of exploration. The staff always attentive with insightful recommendations, made all the difference to our stay.
Riad Algila truly embodies the essence of Moroccan hospitality offering a respite of calm and beauty amidst the vibrant tapestry of Fes.
LLady_TubsWe were booked here with Gate1travel tour group for 2 nights. There were 2 other tour bus groups also booked here simultaneously. Management was very very poor in accommodating these big groups. Our bathroom essentials (toilet paper) was not refilled along with empty Kleenex box and fresh towels. We had to call twice. Buffet breakfast was disturbing too with the crowds. A guest tripped on a missed step with her breakfast cup and plate in her hand. Other guests rushed to help her up and clean-up by staff was slow response. However, our room was big and comfortable. Pool was a welcome relief from the afternoon sun and heat.
訪訪客用戶Basic Clean Accommodation , Poor Services , Poor Directional Signage & Sense of Guest’s security & Buffet Food & Service quality ( dinner and bfast ) a total disaster. The climate control in the room was malfunctioned and the wifi provided - a waste of time.