While the outside of Hotel Albergo Dell'Agenzia is stunning, the overall experience left much to be desired. After being wowed by the property's beautiful exterior, the rest of our stay was somewhat disappointing, especially considering the hotel's high star rating.
The lack of customer service was a major letdown. There was no doorman to assist with our luggage upon arrival, and the young bartender simply watched as I struggled to open the door, rather than offering to help. It was only after I had to explicitly ask him for assistance that he begrudgingly opened one side of the door, still making no effort to help with our bags.
The cleanliness of the room was also sub-par. We left our used towels in the bathtub, as the room instructions indicated, but rather than replacing them with fresh towels, the housekeeping staff simply hung the dirty ones back up. This was an appalling oversight.
Additionally, the gym and pool area did not have WiFi access, which was an inconvenience when trying to stay connected during our stay.
Overall, while the property itself is visually impressive, the lackluster customer service and lack of attention to cleanliness really detracted from our experience at Hotel Albergo Dell'Agenzia. I expected a higher level of quality and care from a hotel of this caliber.
拿破崙飯店為忙碌一天的旅客提供一個放鬆身心的好地方。 在凱拉斯科對於商務旅客或休閒旅行的人來說,拿破崙飯店提供了舒適的住宿。 飯店位於雷瓦爾蒂吉機場附近31km。 雷瓦爾蒂吉機場是最近的機場,約距離31km。 著名的當地景點Santuario Della Madonna Delle Grazie,Arco del Belvedere和A.S.D. VOLLEY CHERASCO都可以通過步行到達。 當客人有多餘的休閒時間,可使用現場的各種設施。 這家凱拉斯科飯店在網站上提供了停車場。 根據值得信賴的客人推薦,這家飯店的設施是一流的。
布里考德考格尼別墅飯店提供給探索這座城市的旅客一個理想之地。 布里考德考格尼別墅飯店是您遍覽Rivalta美景與感受城市之聲的理想選擇。
從飯店出發,距離雷瓦爾蒂吉機場約39km。 雷瓦爾蒂吉機場是最近的機場,約距離飯店39km。 附近地區擁有許多景點,包括Panchina Gigante Rossa,Cappella della Madonna di Loreto和real castello di verduno。 經過漫長的一天的觀光後,這家飯店是您放鬆身心的好地方。 這家Rivalta飯店在網站上提供了停車場。 總觀Rivalta的飯店,布里考德考格尼別墅飯店因其出色的設施而備受推崇。