Awful Hotel the bar area smelt of smelt of stale beer when entering, the carpets leading to the rooms were old and dirty. The room was like a bed sit! Room smelt not sure what of maybe urine I didn’t even get in the bed as could not bring myself to. Noisy people shouting in the corridor at 1am. If I could have moved on I would have done but everywhere booked up. Tables were breakfast were served were sticky and the stale smell of beer put me off! Plus the smoking area at the back of the hotel is where the kitchen door was wide open which put me off eating any food there!
Overnight stay following a wedding. Great location for our purpose. Room was clean and had all of the expected amenities and services. Tea tray was well stocked. Check in is 2pm, which was awkward as the wedding service was at 1:30. I booked two rooms so paid an additional £20 to check in early at one of these rooms. I telephoned the reservations team on two occasions a few days prior to our stay to enquire about the check in process and how access to the room would be facilitated since we would not be returning from the wedding until 1am. My only criticism would be the lack of clarity I received from the respondents. As a result of the insufficient answers to my questions, I made provision to leave the wedding venue during the day to check in at the second room. Upon arrival at the Two Rivers, all my additional arrangements were negated as the gentleman who checked us in, allowed us to check in for the second room there and then and take the key card. Other family members were staying in the room and I was paying for it. The access to the room was via a separate accommodation block and simply using the key card. All my additional arrangements to check in during the day were unnecessary. It would have been very easy if the respondents to my telephone calls earlier that week had given me that information. We had a good night's sleep and the breakfast was excellent and very reasonably priced.
Excellent choice and very good value for money. We stayed here with friends after a family event (also held at Woodfield House which was very well organised by the hotel). Both rooms were lovely, spacious and clean. The hotel is very old and accordingly, sympathetically decorated. Easy access via a key box. Parking is literally just across the road and not expensive. Views of the castle while having a huge breakfast was included in the room rate. My husband said the garden was lovely too.