搜尋Alexandra Hills住宿

Stayed here for 2 nites this week . The accommodation here is probably the best in the Redlands , the reception staff on arrival were very professional but unfortunately I cannot say the same for the bar staff or the restaurant staff and the food and cooks Some of the bar staff I encountered here should just go and work in a public bar in some average hotel , they simply don't listen to your order serving the wrong beer that I did not order , I guess they dont assume that you're staying in their lovely accommodation and just treat you like any old Joe blow The beer prices are probably the highest in the Redlands ( apart from happy hour ) compared to all the other pubs in the area ( I'm a local resident) The restaurant staff try to do their best but they simply are not professional in their jobs The cook or cooks that prepared my breakfast and dinners are sub standard in my view My eye fillet steak was cooked to order nicely ( med rare ) and very tender but it was almost cold . The oysters Kirkpatrick were just ok , and very small oysters On my second nite I ordered an eye fillet steak again and although it wasnt cooked to perfection (medium rare ) at least this time it was hot Ordered with the steak a mushroom sauce and an additional pepper sauce , what I got was 2 mushroom sauces Told wait staff and they quickly corrected my incorrect sauce with a pepper sauce but it was stone cold . Upon payment at least the wait staff asked how I enjoyed my meal , so I said I will tell you the truth since you asked , I was offered a complimentary cappuccino however it was the weakest coffee I have had in a long time and not very hot , I must add this waitress was very nice and did seem to care what I had to say, though perhaps seamed to me a little offended but I did not nor would I criticise anyone personally Breakfast , I was hesitant to have breakfast as the cook was continuously sneezing,(with mask on ) not a good look in this era of covid and from my room window I could see a kitchen staff smoking out the back of the kitchen, anyway I risked not contracting anything and ordered the smashed avocado on char grilled sour dough with roasted tomatoes and duchka What I got was a tasteless smashed avocado on lightly toasted something ( certainly not char grilled as per menu )and unroasted / ungrilled cherry tomatoes and could not taste any duhka ,I also ordered an XTRA hot cappuccino and it was luke warm when the waitress delivered it I let her know and she replaced it The breakfast menu is very well priced in comparison to other places around here but I will not be returning again because it would seem the cook obviously has little interest in even preparing food as per their own menu , there is much better places to eat breakfast around here . Beautiful accommodation rooms and superb beds and pillows and nice and quiet with curtains that block all the morning light , highly recommend the accommodation but unfortunately cannot say same for food or food

通過我的預訂進行預訂，並說到達時間為6-7 pm。我們預定了“太平洋度假酒店”，但衹有帶燈的標語上有“舒適的酒店”（即使您在那兒看上去很努力） 是小寫的“太平洋”一詞。但是這個地方很荒涼，當我們到達那裡時沒有燈亮，所以開車大約5 hinki g，我們坐錯了地方。 。 。 。找到一個下班后的電話號碼（很幸運，我遇到了另一個住的人），然後打電話給經理（我打電話給的酒店號碼去“留言”） 如此糟糕的開始，我很確定我從來沒有聽說過我們對此感到“抱歉”。 。 。因此請注意，接待處在下午5點關閉。 。話雖如此，如果您在預訂前幾個小時以上預訂並在下班后再次檢查安排，我相信那會很好。 對積極 房間很大，床很大，很舒服，床單，枕頭毛巾等一塵不染。房間異常安靜，沒有交通噪音，淋浴效果也很好。均提供肥皂，洗髮水。 不那麼令人印象深刻；空調掉了水，我們不得不在下麪放一條毛巾，它在我們的床上吹了一下（方向葉片折斷了），所以我們把頭放在床的另一端。冰箱很吵，傢具很可悲。衹有一個床頭燈，內部被撕裂，拐角處有一張大桌子：陳舊和零碎等，但它確實有一個漂亮的大躺椅。米 門廳令人印象深刻，游泳池也令人愉快。 這是正確的價格。我想如果它具有所需的翻新服務，那將會改變，但它可能會變得更好。

Possibly one of the worst customer service I have ever experience. Book the simply sirromet package through their website expecting to get a wine tasting included (the reason we booked), for the teenage receptionist to tell us we only booked a one night stay which doesn't include the wine tasting. Their website is very misleading and even when you click through the book now for the package, they change it at the last minute and in tiny writing that says only breakfast included and nothing about a wine tasting. When asking the receptionist about this, he clicked through the exact package that they also advertised on their Instagram and said no I must have clicked the wrong button. No understanding, empathy or problem solving at all. No response from their team after emailing and asking about it. Still haven’t received the “bond” money back ($150 mind you). Would not recommend at all. To top it off, it was Easter Sunday which I expect surcharges but no where stated a surcharge or advertised the higher price but would tell you $22 and charge you $25 on the card. So rude! Will not be going back!

這是我吃過的最棒的早餐,他們在那裏都惹了這麼多麻煩,有測驗,有獎抽獎,這個地方裝飾得很漂亮,食物也很棒,我想偷烤腿火腿,它非常好,這是自助餐,你可以吃多少就吃多少-這是一個非常愉快的早晨,工作人員非常細心,沒有什麼機會了,我期待着明年