Comfortable, warm room with good pillows, even though the double bed was a standard size. Left luggage facility if arriving earlier than stated check-in time. Breakfast is served in the nearby restaurant across a walkway. £3 car parking charge if travelling by road. By rail, there is no longer a direct footpath (fenced off) from the mainline railway station, thus necesitating a long circuitous walk and crossing main roads. Particularly enterprising and efficient service from the deputy manager, Calvin, who resolved an email data privacy issue to our satisfaction. 5 stars for the latter! One of the two lifts was out of order during our stay. The other requires a keycard swipe when calling it from the ground floor, good for security. Nonetheless, this would benefit from an explanatory sign as we were not the only ones to initially use the stairs by mistake and with our suitcases, thinking that the second lift was also out of order.
翻譯