辛辛那提萬麗城市中心飯店 

The location is great if you are attending a Reds or Bengals game. There is no self park option as listed, valet only. Our room was not ready at check in, so getting our car back directly after valet parking was a hassle. Room and hotel were very clean. Our view was a concrete block building next door, we couldn’t tell if it was sunny/ cloudy.

No room until 2 hours after checkin time We were there for a game and in a hurry. They didn’t have our room available at checkin time and said they were fully booked. They knew that in advance and should have planned for that. Also, they told us we’d be put in a line for a room but then people were walking up and getting rooms before us when they were waiting less time. They had no system and were just doing whatever they wanted. We were late to our game with nothing but coldness and attitude from them.

Overall the place is absolutely stunning and clean. The room was very nice and the beds comfortable and clean. The only issues were the people on our floor were up all night and very loud and the valet process in the morning took a half hour. But it’s very walkable to so many event spaces and has a restaurant on the premises.

The shower door did not close all the way so it was a huge gap letting cold air in while you’re trying to take a hot shower, and also leaving water all over the floor. I told the front desk and was told someone would go in a fix it while we were out only to come back and it was not fixed. Notified the front desk once again and was told we could use a room close by to shower in. For the price I paid for the room I would think that everything would be working properly. It was my first time staying there and that made me second guess choosing this hotel over a cheaper one.

No longer my first choice. My family stayed here for a night over spring break. The valets working Friday evening were rude and inconsistent with their procedures. Valet took the car behind us and told us they would be back to get our car. I went to valet to remind them as my husband was still with the car. I was then informed we needed to move the car around the corner. Unfortunately, I feel there was discrimination taking place towards us. I felt slighted and disrespected. The staff in the restaurant was amazing. They made us feel welcome from the moment we walked in and went above and beyond. I would have loved to give higher ratings but aside from the restaurant, our first impression and experience were less than enjoyable.

The room was more spacious and comfortable than I expected. Although the view from the window wasn’t great due to its downtown location, it was nice to have a riverside trail nearby, which made good use of my time.