Fairfield Inn & Suites Cincinnati Uptown/University Area

Lobby personnel uncaring, not helpful on purpose. I drove into town using a rental car and was surprised and distressed to find there was no place to pull in to unload luggage. Found a regular parking place and confusing instructions on how to pay for the parking. Once inside, I got no help about that, and they didn't care about this as it's not part of their job description. They just pointed me toward their $14 parking garage. Since I arrived on Sunday, street parking was free until Monday at 8:00 a.m., so I only needed 2 hours. I spent a lot of time downloading an app and loading car rental info into it. The app didn't take any money from my account until I queried it for the umpteenth time. Just a bad experience all around.

Very noisy. Horrible night of sleep. Air conditioner did not keep up. At check in I told the clerk that parking was needed and I was informed that it was an additional $12 which I agreed to. Upon trying to exit the garage I was asked to pay $23 and called the front desk. Front desk said that I did not pay for parking. Twenty three dollars later I exited the parking garage. Convenient location to UC but I will stay elsewhere next time