基希訥烏中心爵士美居飯店(Mercure Chisinau Center Jazz Hotel)

The hotel is nice, the rooms are fine. Although the lift is the slowest lift I have ever been in. Some of the reception staff were a little unwelcoming, a bit grumpy - a smile would help. I was made to feel an inconvenience asking some of them for help. My room was very cold, I mentioned it twice and nothing was done until the third time After another cold night, I had to insist on something being done. I was eventually given another room which was fine. My towels were not changed, so when I returned to my room on Thursday evening I had dirty wet towels on my bathroom floor. I had to ask for them to be changed. When I returned that night, new towels were on my bed, but the wet dirty towels were still on my bathroom floor! Not great attention to basic detail. I was refused an invoice when checking out, with seemingly little effort to provide a solution, which caused me inconvenience and time to try to request one when I arrived back in the UK Here's the email response I got, which makes little sense to man nor beast. Hello Mr Paul, Sorry for the inconvenience , But you booked your reservation on hotelbeds,so the invoice is on 0, We can*t give you any invoice,just on the price 0! Have a nice day! I would stay again, but it would have to be a hugely improved service for me to stay a third time and beyond. I will be traveling to Chisinau frequently in 2023.

Я вчера заселилась в отель и сегодня уехала. И после моему молодому человеку предъявили штраф за курение в номере. У меня вопрос как такое может быть если в номере никто не курил. С чего в друг ему выписали штраф???

I thoroughly enjoyed my recent stay at this amazing hotel which is centrally located on Vlaicu Pârcălab Street in the heart of Chisinău and within walking distance of the capital’s main attractions. The attention to detail and beautiful decor in the main public areas as well as the guest rooms was outstanding. From the moment I stepped into the lobby, I was greeted by the most welcoming and hospitable staff at the reception desk. Their warmth and friendliness made me feel instantly at home. Throughout my stay, they went above and beyond to ensure that every aspect of my first visit to Chisinău was perfect. Whether it was offering helpful local recommendations or simply sharing a genuine smile, their hospitality was truly outstanding. I can't thank them enough for making my stay unforgettable. I would highly recommend this beautiful hotel and I look forward to visiting again in the near future.

I was disappointed with this hotel, and it was the worst hotel in my whole trip. The first room I stayed in had lots of issues: The hairdryer was not working. The door was not locking. There was a horrible smell coming from the toilet. I complained, and they changed me to another room which was much smaller, and also had a sewage smell in the bathroom. The breakfast is very limited and not in line with the money I paid for the room. You would expect 4-star treatment and end up with 2-star facilities. I would never stay here again. There are much better hotels nearby at lower prices.

The hotel was pleasant functional and clean. Currently undertaking renovation that has moved the reception and the good views are not available.

Very central location close to all points of interest. Extremely helpful staff - very nice and accommodating of our requests.

Great location. It's under construction and that was my turn off. Nice staff, and clean room.

perfect location, excellent breakfast, very efficient staff