老克萊爾飯店(The Old Clare Hotel, Independent Collection by Evt)

Great old hotel, gorgeous rooms at a good rate for Sydney. We had a great stay。

Great stay. Awesome hotel and location.

Honestly, this hotel is pretty rough. On the surface it looks nice enough, but during our three night stay we ran into a pretty large list of problems that demonstrate just how little the management care about the guest experience at the Old Clare. To be clear, all the staff we spoke to were friendly, polite and apologetic. This isn't a staff problem, but a management one. Here goes... 1) The room we were put in (101) has a terrible problem with traffic noise. Not just noise, but also deep vibrations from the large vehicles passing by on Broadway (one of the busiest, most 24/7 roads in the city). There was a limited effort at sound proofing in place, but the downside of that is that the windows couldn't be opened, which leads to issue number 2... 2) The place doesn't smell great. The lobby area smells of old cooking oil whilst the room smells of stale fast food and even light cigarette smoke. Without the ability to open windows, this isn't awesome. 3) The beds are genuinely the worst I've ever slept in. They are either extremely old and have lost all structure, or the hotel deliberately chose the softest, saggiest mattresses they could find. This will be subjective, but if a very very soft bed bothers you, you will definitely want to avoid this place. It was actually so bad that for the last night we threw in the towel and booked a cheap room at the Mercure next door just so we could sleep.

如果您想從市中心探索悉尼，老克萊爾酒店 (Old Clare) 是絕佳的精品酒店選擇。房間裝潢得很漂亮，有高得離譜的天花板、豪華的盥洗用品，還有我經歷過的最舒適的床和枕頭。說真的，我要寄電子郵件給飯店詢問它們是什​​麼，這樣我就可以自己買一些。工作人員也很棒，食物很棒，屋頂游泳池值得在 Instagram 上發布。強烈推薦！

不錯的飯店。獨特的設計。乾淨的。 床超級軟，感覺像雲一樣，但沒有支撐，所以睡一整晚很不舒服。街道噪音一直持續到深夜。家庭用餐選擇非常有限。去了樓下的酒吧，空間雖小，但很舒適。酒吧工作人員似乎不高興，對任何類型的客戶服務都沒有熱情。酒吧風格的食物需要等待 50 分鐘。早晨咖啡（兩個早上）都點溫熱的，即使要求特別熱。不太可能再次入住。

Gorgeous property, style in spades, and an old charm that feels luxe but never generic. The staff were superb and the bar and breakfast place in the lobby are not only convenient but very charming. Highly recommend.

Really nice stay and would highly recommend to anyone! Good size rooms, comfy, great facilities and friendly staff! Also very convenient location. Only downside was when I asked to checkout just 45 minutes later due to flight times. They said it would cost $30 which I think is unnecessary.

從一開始就對特殊無障礙類型的房間感到失望，因為這不是要求/想要的。當支付適中的房價且酒店未訂滿時，需要與工作人員進行持續討論以更換房間（我的隔壁房間更大，更好空）。在新房間裡，吵鬧但還可以忍受，但是空調設定有問題，每 2 小時就會產生 27 攝氏度的溫度，這對於晚上睡眠不好來說是無法補償的。 昨晚，由於下雨，凌晨3 點至4 點，牆上的管道發出了三聲響亮的咔嗒聲……打電話給前台——昨晚凌晨4 點提供了換房的服務……其他房間的聲音稍微小一些，早上8 點退房時不值得麻煩。前台工作人員爭論不休，不以解決方案為導向來補償客戶三晚睡眠品質不佳。需要升級為高級管理人員，因為現場經理提供了咖啡/早餐來補償，但考慮到每間客房的成本和睡眠不足，這種補償是不切實際的。 真遺憾，雖然有潛力成為偉大的，但工作人員是令人非常失望的住宿的主要原因。