While waiting in line to check out today at noon, I was unexpectedly hit and almost knocked over by a baggage cart from behind. The impact not only startled me but also caused pain. Although the porter apologized, no one else checked on my well-being. The incident occurred in full view of the staff, yet no one offered assistance or expressed concern. Even during checkout, no one acknowledged what had happened. I had expected the hotel staff to care about my well-being, but their lack of response left me truly disappointed. What began as a pleasant stay ended on a sour note due to this unfortunate incident.
翻譯