The staff was incredible: accommodating, friendly, responsive! The location is also fantastic, as it's an easy walk to pretty much everything in the Loop in addition to a short walk to the L. The lobby and hallways are clean and tidy, even if a bit worn. We appreciated the refillable water bottle stations! The only negative was that the sheets weren't fitted, so the flat sheet kept sliding all over the bed and the mattress (with a few stains) was exposed. Overall, a very good experience.
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