芝加哥21C博物館飯店(21C Museum Hotel Chicago)

Hotel was easy to get in touch with before the trip, check-in (and check-out) was easy and accommodating, the rooms were clean and modern and the bed was so comfortable. Lovely toiletries and robes too. Couldn't have been happier.

Fantastic space, super clean, art exhibit on site. Close proximity to convenience store, drug store, and great deep dish pizza spot

Bad experience

Booked this hotel for just a quick overnight stay. Hotel is very nice and the staff were very helpful and addressed our needs right away. First room that we checked into smelled very funny almost like a food or old smell. When I notified the front desk they quickly reassigned us a new room that was actually bigger than the first. Not many outlets for devices and the shower door scrapes the cement tile which was already chipping off around the entrance of the shower. Overall it was good for a night or two but definitely could use more frequent upkeep.

The hotel and service was good. Nothing over the top but clean and the people were nice. They actually gave me and ungrade on the room. My problem with this hotel was that on Saturday morning at 6:50 AM I was awaked by what sounded like ten people pulling trash cans down a sidewalk one at a time. It was strange because my room was on the 16th floor. I scheduled a later flight to sleep in a bit before returning home. That was ruined by getting awakened so early.