清邁安納塔拉度假村的評論

住宿方回覆: Dear Mr./Ms., Thank you for sharing your detailed feedback with us. While we’re pleased that you enjoyed the resort’s atmosphere and the warm welcome from our front desk team, we sincerely regret that other aspects of your experience did not meet your expectations.We apologize for the inconsistencies in service at our restaurant and 1921, as well as for the delays and missed opportunities to enhance your dining experience. Your comments regarding the condition of our facilities, room details, and water temperature issues are also deeply concerning, and we truly regret any inconvenience this caused. Please rest assured that we will address these matters with our team to ensure improvements are made.Your feedback is invaluable, and we genuinely appreciate the opportunity to learn from your experience. We hope to have the chance to welcome you back in the future and provide the high level of service and quality that Anantara is known for. If there’s anything we can do to regain your trust, please do not hesitate to reach out to us directly.Warm regards, Chin Pitak Norathepkitti General Manager

住宿方回覆: Dear Guest User,Thank you for your wonderful feedback! We are delighted to hear that you enjoyed the spacious room, the twice-daily cleaning, and the complimentary services such as the fruit and laundry. It's great to know that our breakfast met your expectations as well. We truly appreciate your kind words and look forward to hosting you again on your next visit.Kind regards,Pitak NorathepkittiGeneral ManagerAnantara Chiang Mai Resort

住宿方回覆: Dear Valued Guests,Thank you for your wonderful review! We’re so pleased to hear that our intern made such a positive impact on your stay with her enthusiasm, patience, and attentive service. It’s heartwarming to know that she was able to assist you and enhance your experience.We’ll be sure to share your kind words with her and the team. It would be our pleasure to welcome you back next year for another memorable stay!Warm regards, Chin Pitak Norathepkitti General Manager

住宿方回覆: Dear Valued Guest,Thank you for your kind words and for recognizing Anantara as one of Chiang Mai’s top hotels. We are thrilled to hear that you enjoyed our location, well-appointed rooms, comfortable bedding, and diverse breakfast selection. Dining on the terrace by the river is indeed a special experience, and we’re delighted that you found it so enjoyable.Your remark that our hotel is worth visiting two or three times truly means a lot to us. We would be honored to welcome you back for another memorable stay whenever your travels bring you to Chiang Mai!Warm regards, Chin Pitak Norathepkitti General Manager

住宿方回覆: Dear CL.86,Thank you for sharing your feedback with us. We're delighted to hear that you appreciated the spaciousness of our hotel, from the lobby to the rooms and restaurant, as well as the quality of our breakfast.We regret to hear that some of our facilities did not fully meet your expectations. Your comments about the steakhouse, swimming pool, and gym are valuable, and we will take them into consideration as we strive to enhance our guest experience. Additionally, we understand your disappointment regarding the river view room. We apologize if the view did not meet your expectations, and we appreciate your feedback as we work to provide clearer room descriptions.We truly appreciate your insights and hope to have the opportunity to welcome you back for an improved experience in the future. Please don’t hesitate to reach out if there’s anything we can do to assist with your next stay.Warm regards, Chin Pitak Norathepkitti General Manager

住宿方回覆: 尊敬的客人， 感謝您與清邁安納塔拉度假村分享您的感受。 這種積極的反饋對我們來説是非常寶貴的，因為它鼓勵着我們團隊的成員為每位客人從入住的開始到結束，都提供最好的服務，我一定會將您的反饋轉達給我們的團隊成員。 我們非常期待下一次與您的見面。 温馨的問候， Chin Pitak Norathepkitti 總經理

住宿方回覆: 尊敬的客人， 感謝您與清邁安納塔拉度假村分享您的感受。 這種積極的反饋對我們來説是非常寶貴的，因為它鼓勵着我們團隊的成員為每位客人從入住的開始到結束，都提供最好的服務，我一定會將您的反饋轉達給我們的團隊成員。 我們非常期待下一次與您的見面。 温馨的問候， Chin Pitak Norathepkitti 總經理

住宿方回覆: 尊敬的客人， 感謝您與清邁安納塔拉度假村分享您的感受。 這種積極的反饋對我們來説是非常寶貴的，因為它鼓勵着我們團隊的成員為每位客人從入住的開始到結束，都提供最好的服務，我一定會將您的反饋轉達給我們的團隊成員。 我們非常期待下一次與您的見面。 温馨的問候， Chin Pitak Norathepkitti 總經理

住宿方回覆: 親愛的客人，感謝您分享您最近入住清邁安納塔拉度假村的回饋。我們對您的體驗未能達到您的期望深表歉意。我們致力於盡量減少對客人的干擾，並感謝您在此期間的耐心等待。您的回饋對我們非常有價值，因為我們致力於提升客人的體驗。我們希望將來有機會在裝修完成後再次歡迎您入住清邁安納塔拉度假村，我們將為您提供您應得的卓越服務和體驗。

住宿方回覆: 尊敬的客人， 感謝您與清邁安納塔拉度假村分享您的感受。 這種積極的反饋對我們來説是非常寶貴的，因為它鼓勵着我們團隊的成員為每位客人從入住的開始到結束，都提供最好的服務，我一定會將您的反饋轉達給我們的團隊成員。 我們非常期待下一次與您的見面。 温馨的問候， Chin Pitak Norathepkitti 總經理

住宿方回覆: 尊敬的客人， 感謝您與清邁安納塔拉度假村分享您的感受。 這種積極的反饋對我們來説是非常寶貴的，因為它鼓勵着我們團隊的成員為每位客人從入住的開始到結束，都提供最好的服務，我一定會將您的反饋轉達給我們的團隊成員。 我們非常期待下一次與您的見面。 温馨的問候， Chin Pitak Norathepkitti 總經理

住宿方回覆: 尊敬的客人， 感謝您與清邁安納塔拉度假村分享您的感受。 這種積極的反饋對我們來説是非常寶貴的，因為它鼓勵着我們團隊的成員為每位客人從入住的開始到結束，都提供最好的服務，我一定會將您的反饋轉達給我們的團隊成員。 我們非常期待下一次與您的見面。 温馨的問候， Chin Pitak Norathepkitti 總經理

住宿方回覆: Dear Khun Jialubi77,Thank you for sharing your experience at Anantara Chiang Mai Resort. We’re glad you enjoyed the spaciousness of your suite and the thoughtful amenities provided, such as daily room service, turndown service, and ample water. We’re also pleased that you enjoyed our buffet breakfast, afternoon tea, and outdoor swimming pool.We understand that our suite options might be limited if you're traveling without children. We appreciate your feedback and will consider your comments as we continue to improve our guest experience.We hope to have the opportunity to welcome you back in the future and provide you with an even more exceptional stay.   Warm regards, Chin Pitak Norathepkitti General Manager