清邁美居飯店的評論

住宿方回覆: Dear 室井健志,Thank you for sharing your feedback with us. We are glad to hear that you found our staff to be friendly and helpful during your stay.We would like to clarify that there is a supermarket located next to the hotel, which should provide more convenient access to necessities. We apologize if this was not clear during your stay.We also regret that the hotel facilities did not meet your expectations, particularly regarding the charging sockets and the shower. We will address these issues with our team to ensure we offer a more comfortable experience for our guests in the future.Your feedback is valuable to us, and we appreciate your input as we continue to improve. We hope to welcome you again and provide a better experience.Best regards,Sirisook MooreGeneral Manager

住宿方回覆: Dear Sa媽,Thank you for your positive review of Mercure Chiang Mai. We are delighted to hear that you found our location convenient, rooms spacious, Wi-Fi stable, and beds comfortable, ensuring a peaceful sleep. Your compliments on our cordial and thoughtful service, as well as our comprehensive facilities, are greatly appreciated.We have noted your feedback regarding the bathroom size and are pleased that the overall cleanliness met your expectations. Your insights are invaluable as we strive to enhance our guests' experiences.We look forward to welcoming you back to Mercure Chiang Mai in the near future.Sincerely,Sirisook MooreGeneral Manager

住宿方回覆: Dear Valued Guest,Thank you for your feedback on your recent stay with us. We're pleased to hear you enjoyed our warm and considerate service, especially from our concierge and front desk staff.We apologize for any inconvenience caused by the pool's closure and appreciate your understanding regarding our facilities. We continuously work to improve our offerings.We're glad you found value in your stay and enjoyed meeting fellow guests. We look forward to welcoming you back soon.Warm regards,The hotel management team

住宿方回覆: 親愛的客人， 對於您在入住期間遇到的任何不便，請接受我們最深切的歉意。賓客滿意度對我們至關重要，我們正在審查您的回饋，以改善為尊貴賓客提供的服務和舒適度。謹致問候， 飯店管理團隊

住宿方回覆: 親愛的 Tc1219， 感謝您抽出寶貴時間分享您在 清邁美居酒店 的入住體驗。我們非常重視所有回饋，因為它可以幫助我們確定需要改進的地方，並確保我們滿足客人的期望。的要求您的期望。雖然飯店位於較安靜的區域，但我們的目標是為客人提供寧靜的環境並方便前往當地景點。得知這沒有您希望的那麼方便，我們深感抱歉。再次感謝您的回饋。我們希望將來有機會歡迎您再次光臨，並為您提供更好的體驗。

住宿方回覆: 尊敬的客人，感謝您抽空分享您的回饋。對於您在入住期間遇到的噪音幹擾，我們深表歉意。我們了解安靜的環境對客人的重要性，我們會考慮您的意見，以改善我們的隔音效果並盡量減少飯店內的活動造成的干擾。我們感謝您對酒店年齡的回饋。我們正在積極致力於改善酒店的各個方面，以提升客人的體驗。您的意見將會與相關部門分享，以便進一步審查並採取行動。我們希望有機會再次歡迎您，並在未來為您提供更安心舒適的住宿體驗。此致，Sirisook Moore總經理

住宿方回覆: 尊敬的尊貴的客人， 對於您在住宿期間遇到的任何不便，請接受我們最深切的歉意。賓客滿意度對我們至關重要，我們正在審查您的回饋，以改善為尊貴賓客提供的服務和舒適度。 此致， 酒店管理團隊

住宿方回覆: Dear Blblbl,Thank you for taking the time to share your feedback regarding your recent stay at Mercure Chiang Mai.We appreciate your honest comments about the hotel’s age, location, and breakfast. While we are pleased that your overall experience was satisfactory, we understand that there is room for improvement.Please rest assured that we are committed to continuously enhancing our facilities and services to ensure a more memorable and enjoyable stay for all our guests. Your insights are invaluable in helping us identify areas where we can improve.We hope to have the opportunity to welcome you back in the future and provide you with an even better experience. Should you have any specific preferences or requirements for your next visit, please do not hesitate to contact us directly.Warm regards,Sirisook MooreGeneral Manager

住宿方回覆: 親愛的客人，感謝您最近的惠顧，並讓我們有機會為您提供舒適而難忘的住宿體驗。的入住體驗給予正面評價，並感謝我們的員工團隊在您入住期間為您提供無微不至的照顧。

住宿方回覆: Dear Valued Guest,Thank you for taking time to review The Mercure Chiang Mai following your recent stay.Such positive feedback is extremely valuable to us, since it encourages our team members to deliver the very best experiences from the start to finish of each guest’s stay. However please accept my sincere apology for any inconvenience caused. I feel it was indeed a tad unfortunate that you were disturbed on this occasion.We look forward to welcoming you again in the future to making your stay even more amazing in any way we can. Thank you again from your Mercure Chiangmai family in Chiang MaiSincerely,The Management

住宿方回覆: 感謝您抽出寶貴的時間告訴我們您在清邁美居酒店的入住體驗。 。我們想藉此機會澄清您在評論中提到的有關延遲退房費用的情況。如果您在中午12點（飯店規定的退房時間）之前退房，飯店將免收延遲退房費用。關於吸煙罰款，請注意，根據泰國法律，吸煙違規將被處以 5,000 泰銖的罰款，並且我們的酒店已被告知該酒店為禁煙酒店，以保護不吸煙者和對香煙過敏的人士聞。此外，飯店各處（包括房間內）都設有禁菸飯店標誌，並且我們在飯店門前提供了吸煙區。非常感謝您向我們提出您的疑慮。 我們感謝您花時間分享您最近在飯店的體驗。回饋是客人的批評，有助於我們改善不足。此致 酒店管理層。

住宿方回覆: Dear The Valued Guest, We very much appreciate your comments regarding your stay at the Mercure Chiang Mai. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Hotel Management Team

住宿方回覆: 親愛的賓客， 感謝惠賜有關下榻 Mercure Chiang Mai 的寶貴意見。收到正面的回饋總是令人高興的。我將與我們的團隊分享您的意見。我相信，這項回饋將成為對我們所有員工的鼓勵，因為我們努力不斷提高服務品質。再次感謝您與我們分享您的體驗，我們希望您的下一次訪問能像上一次一樣愉快。此致 管理層

住宿方回覆: Dear Pengxingjie, We very much appreciate your comments regarding your stay at the Mercure Chiang Mai. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Management