希爾頓逸林飯店-聖路易斯切斯特菲爾德(DoubleTree by Hilton Hotel St. Louis - Chesterfield)

Great location next to entertainment. Clean rooms, though a bit dated. Check in was smooth. Service wasn't very responsive when asked for pillows or a missing remote. Never got a remote for a two night stay. Pillows never delivered first night after going to the front desk to ask for them.

The young lady named Darby was very helpful and courteous in helping to find the Health Center. Her smile and acknowledge me and other guests looking confused had helped make us feel comfortable ! Also the hotel manager was just simply amazing , he helped me and my friends(other guests) feel so welcomed and was very hospitable and offered any further assistance that we may need during our stay !!! What a pleasant and enjoyable stay and would recommend staying at the Double Tree in Chesterfield ! I'll be back next time in St Louis !! Thank you all very much !!!

The hotel was rundown and dirty; stains on carpet and worm furniture in the lobby and halls. Our room has stains on some fabrics like lamp shades and wallpaper. The shower could have benefited from a bleach spray. The indoor pool was dated and had tiles missing and coming off. Not what I expected from a 4 star convention center Hilton.

It was catastrophic. Just before this I’d come from out of state to say goodbye to my beloved Mom over the last 4 days of her life. When I arrived at THIS hotel 5 days later upon returning for her Memorial Services tracking place the next morning I was forced to wait TWO AND A HALF HOURS for the room I had reserved. I had arrived 45 minutes AFTER the check in time. Calling from the ONE AND A HALF HOUR point forward had me increasingly desperate. It only became ready after my final time being put on hold for over 5 minutes - during which I marched into the lobby and begged as I sobbed aloud for them to please give me my room. I can only guess they were embarrassed in front of the small crowd of other people in line to check in. It was humiliating as I had nowhere else to go nor the emotional capacity to look elsewhere at 6:15 pm on a Friday. The room lacked several standard modern amenities. An expensive room service meal and nice bed in a clean room were small comfort when my Mom’s Memorial Services would be taking place less than 16 hours from entering the room I’d reserved.

Hotel staff very professional and courteous. Very accommodating with everything we needed. Very clean hotel and awesome pool. Would recommend to others and hope to stay there again.

Trip was fantastic! Only suggestion is a little more lighting in the entry to room over/around the mirror for makeup! Other than that the hotel was awesome

Loud A/C unit, 3 towels stocked in a room that sleeps 4, empty shower gel bottle, room was dusty…could have been better.

The space was great, but this place really needs a refresh. The lobby was nice, but our room was very dated, and the furniture was worn out. Service was great, but we paid a little extra for a suite that was in really poor condition. All is the furniture was stained, the decor was dated, and the cabinets or whatever they were below the tv were worn out. The photos below are an example, and all of the furniture was in this condition.

Front desk clerk was very unprofessional and not welcoming at all. My reservation was messed up,and she didn't offer any kind of resolution.