住宿方回覆: Thank you for taking the time to share the experience of your stay with us. We are delighted to read that you found our rooms to be spacious and comfortable, and we hope that you choose to stay with us again if your are in Chester.Kind regardsDoubleTree by Hilton Chester
訪客用戶
特大床房
入住於 2025 年 2 月
夫妻/情侶出遊
7 則評論
4.0/5
很好
發布於 2025 年 3 月 28 日
Anniversary away break. Location on edge of Chester close to motorway.
Nice grounds, busy carpark and popular venue for parties and business guests.
Carpet on second floor dirty and smells.
Sink kept blocking because plug holes full of scum.
Toilet seat incorrect size and not secured properly.
Bed comfortable, nice towels tea and instant coffee and bottles of water in room.
Breakfast nice selection BUT no fresh decaffeinated coffee only instant granules yuk!!! Nothing worse than awful coffee!!! With so many decent decaffeinated options available and customers not drinking caffeine this is totally unacceptable.
翻譯
住宿方回覆: Dear Guest,Thank you for taking the time to share your experience with us. We are sorry to learn that some elements of your stay with us did not meet with your expectations on this occasion.Kind regardsDoubletree by Hilton Chester
住宿方回覆: Dear Guest,Thank you for taking the time to share your positive experience with us. We are delighted to learn that you enjoyed your stay and look forward to welcoming you back again in the future.Kind regardsDoubleTree by Hilton Chester
Very clean very beautiful and very good service. Beautiful terrace to drink your coffee in the morning. We stayed in a superior king bedroom and it was honestly so clean and comfortable and relaxing
翻譯
住宿方回覆: Dear Mary Moraiti, Thank you for taking a moment to share some feedback on your stay. We are so grateful for your 5*. We hope to welcome you back again in the future. Kind regards, DoubleTree by Hilton Chester
HowellCath
特大床房
入住於 2022 年 3 月
夫妻/情侶出遊
1 則評論
5.0/5
超棒
發布於 2022 年 4 月 24 日
Brilliant hotel and location. Breakfast queue was the only thing which may have been an issue but we were there early so no problem. But could do with looking at how this is set up at busy times. Loved the whole visit.
翻譯
住宿方回覆: Dear HowellCath, Thank you for taking a moment to share some feedback on your stay. We are so grateful for the 5* rating. We hope to welcome you back again in the future. Kind regards, DoubleTree by Hilton Chester
訪客用戶
雙床房(帶淋浴)
入住於 2022 年 8 月
與好友旅遊
2 則評論
4.2/5
很好
發布於 2022 年 10 月 3 日
Very nice hotel, clean, lovely breakfast. Roughly £8-10 in taxi to center.
翻譯
住宿方回覆: Dear Guest, Thank you for taking a moment to share some feedback on your stay. We are so grateful for your kind comments. We hope to welcome you back again in the future. Kind regards, DoubleTree by Hilton Chester
Reedi
入住於 2022 年 12 月
家庭出遊
4 則評論
4.2/5
很好
發布於 2023 年 1 月 3 日
Excellent shower. Comfy Bed. Suite rooms can accommodate the whole family
翻譯
住宿方回覆: Dear Reedi, Thank you for taking a moment to share some feedback on your stay. We are so grateful for your kind comments. We hope to welcome you back again soon!Kind regards,DoubleTree by Hilton Chester
Nicole
特大床房
入住於 2022 年 12 月
夫妻/情侶出遊
6 則評論
4.7/5
極佳
發布於 2023 年 1 月 7 日
Beautiful hotel with a good breakfast. Had a lovely spa treatment as well.
翻譯
住宿方回覆: Dear Nicole, Thank you for taking a moment to share some feedback on your stay. We are so grateful for your kind comments. We hope to welcome you back again in the future. Kind regards, DoubleTree by Hilton Chester
Stanya Kozakova
特大床房
入住於 2022 年 3 月
夫妻/情侶出遊
7 則評論
5.0/5
超棒
發布於 2022 年 6 月 25 日
Great hotel with welcoming staff.
翻譯
住宿方回覆: Dear Stanya Kozakova, Thank you for taking a moment to share some feedback on your stay. We are so grateful for the 5* rating. We hope to welcome you back again in the future. Kind regards, DoubleTree by Hilton Chester
訪客用戶
特大床房
入住於 2025 年 3 月
夫妻/情侶出遊
1 則評論
5.0/5
超棒
發布於 2025 年 4 月 6 日
Excellent service, beautiful hotel. Would highly recommend and can’t wait to visit again!