威斯汀公園金奈飯店

This was by far the worst hotel experience I’ve had abroad. They claim to be a 3-star hotel, but I wouldn’t even rate it 1 star. The rooms and facilities look nothing like the pictures on their website—unless those photos were taken over a decade ago. Their 3-star rating is completely misleading and should be revoked. The worst part of my stay was being woken up by the sound of heavy machinery at 6:30 AM. When I called reception to complain, the staff responded with a smirk and a condescending, “I’ll ask them to stop.” No apology, no urgency—just pure incompetence. Speaking of incompetence, the reception staff were beyond unprofessional. They held my passport for nearly 20 minutes during check-in to make photocopies, only to send someone to my room later that evening demanding it again. That staff member was incredibly rude and persistent, to the point where I had to shut the door on him. When I complained at reception, they didn’t even bother to apologize. Overall, I wouldn’t recommend this hotel to anyone—unless you’re actively looking for one of the worst hotel experiences of your life.

: "The location of the hotel was great, and the room was spacious, which made for a comfortable stay. Breakfast was decent, though there could be improvements. Unfortunately, cleanliness wasn't up to standard as there was noticeable dust and even a small cockroach inside the room, which was a bit concerning."

這是一家老酒店，但沒有工作人員對其進行妥善維護。您辦理入住手續、餐廳訂餐、甚至享用自助早餐時都可以看到這一點。每次訂貨都會因人手不足而延誤

升級了真是太好了。入住分配的房間後，請嘗試驚喜地升級到新裝修的客房。良好的現代裝潢。

Building work going on. Asked for room so couldn't hear it and no luck. Banging and drilling all day and late into evening even until 9.30pm and start again just after 7am. Also hotel plays musicin the corridoors. Too loud asked for it to be turned off at 11.30pm

it is a good location, specious room. service are good, less options in break fast. value for money