Very Pathetic experience. While checking in we were showing our MMT booking. But the person at the Reception did not want to see it. On insisting that he at least see the same he started abusing us. When we said we will complain, he threatened us. This kind of Front Office Staff is not expected in this kind of a Hotel Chain. Even the Room did not have a hand towel. The breakfast was also very average. I requested for a feedback form, but was denied. Had a business meeting the next day, and it was a sorry way to start the trip at Chennai. Advice for people not to get fooled by the Chain Name for this location and choose some other peaceful and comfortable Hotel.
翻譯