搜尋下萊茵平價飯店

「AVOID AT ALL COSTS as this hotel is not worth the money or trust from its guests. I stayed at Le Grand Hôtel Strasbourg from October 5–6, 2025 (Room 317). What happened that night was unacceptable for any hotel, let alone a three-star one. At around 2:00 a.m., I was abruptly awakened by loud knocking. The man outside refused to identify himself, only saying, “You called for something; I’m bringing it to you”. I hadn’t requested anything. He refused to give his name, and I couldn’t confirm who he was with no peephole. He then asked, “Are you a Chinese man in Room 317?” I am a Chinese woman travelling alone. When I said no, he replied, “Oh, maybe you exchanged rooms, or maybe someone made a joke” and left. I tried to call reception using the bedside phone, but it was broken. I then used my mobile to call the number on Google Maps; the same man answered, confirming only then that he was a hotel employee. He said a “Chinese man” had called asking for help, said he was in 317, and asked the receptionist to come because he had disabilities. Instead of verifying this request (which in the end turned to be from a guest in ibis hotel), receptionist simply checked the hotel system, read my full name aloud, assumed it was correct because it “looked Chinese”, and came knocking at 2 am. When I asked whether he confirmed the caller’s name, he said, “We don’t usually ask the names of our guests”. He also refused to tell me his own name. Only the next morning did the manager say his name was “Francis”. When I asked for his surname, she replied, “That’s the name he goes by here”. This entire event shows serious failures in safety, professionalism, and privacy: -No night security protocol; staff knock on guests’ doors at 2 a.m. without verification. -Broken in-room phone and no peephole reflect clear safety risks. -The employee failed to confirm the caller’s identity. -He accessed and disclosed my full name aloud, a privacy violation. -His assumption that a Chinese name equals a Chinese man reveals racial and gender discrimination. -He tried to distribute the responsibility to me, someone woken up BY him, instead of apologizing. GOOD NEWS: The manager’s vague answer about his identity shows the hotel's good protection of personal privacy. It's just the privacy had nothing to do with its guests. Because of this, I spent the night feeling unsafe and could not sleep until 4 a.m. I have neurasthenia, and being awakened like this caused serious distress. The next morning, the reception manager admitted that proper protocol requires checking a guest’s name before approaching their room — meaning this employee ignored standard procedure entirely. She kept repeating, “this is the first time this has ever happened to us”. This statement once again showed the amazing corporate culture of this hotel: distributing their responsibility onto innocent guest. She tried to make the incident seem as an isolated case rather than a systemic issue. But if their training were truly professionally standardised, such a mistake could never have happened. The whole thing WAS a systemic problem: poor staff training, lack of supervision, and disregard for privacy and guest safety. The hotel was unable to distinguish between internal and external calls, meaning they can’t verify where a call comes from. If the man at my door had not been an employee, I would have had no way to protect myself. Guests deserve safety, transparency, and respect — not fear, negligence, and discrimination. Until this hotel takes responsibility and implements real safety measures, there will still be danger of another guest being disturbed at 2 am, there will still be invasion of privacy by its staff, and there will still be chances of wasting your money only to get no rest over night and mental distress.」

「很不錯的接待和清,還有一個寬的房間。」

「我預訂時，給的價格是108歐元（含稅），需要在飯店支付。我沒有包含早餐。 然而，當我到達時，他們向我收取了145歐元。 沒有列印任何詳細資訊。 他們直到我離開酒店後才透過電子郵件向我發送發票。後來我才發現金額不一樣，而且他們竟然在沒通知我的情況下就加了早餐！ 我們沒有吃早餐，我猜是因為之前在Trip.com上預訂時，早餐費是按原價算的。」

「位置很方便位，於舊城區，距離小法蘭西 2 分鐘路程。 服務也不錯，設施齊全， 乾淨衞生，房間隔音很好，不用擔心街道噪音。酒店感覺很新。床很舒服，入住/退房過程都很順利。早餐很充足很舒適。總體而言，這是一次舒適的住宿，距離火車站僅 8 分鐘步行路程。值得推薦」

「2天的熱飲料供應商,沒有供應商吃的早餐,因爲有微波供暖。相比之下,我覺得這有點貴,如果您多天了,就算是9歐元50美元,也算是的。」

「雖然酒店不算市中心，但去市中心交通方便，算是性價比非常好的酒店！」

「一切都非常好。我們住了一晚，如果再多住幾天，再多一些收納空間就更好了。 我們繞了好幾圈才到達那裡，GPS 沒有提供我們停車場的路線。 工作人員非常友好且樂於助人。 早餐很豐盛。」

「很棒的酒店。靠近火車站，步行即可到達市中心（悠閒步行15分鐘）。早餐很棒。整天都可以點咖啡，爆米花也很豐富。員工很棒。前台的Mona絕對是一流的。我強烈推薦這家酒店。」

「Місцерозташування дуже вдале, швидко дістались, готель гарний і персонал привітний.」

「酒店位置不錯。離火車站一條路步行約十分鐘就到了。出門左拐藝術博物館，前面就是斯特拉斯堡最有特色的著名景點大壩了。一路過去，步行就能逗玩各主要景點了。房間不大，但結構合理，應有的設施功能齊全，連衞生間都是有明窗的。早餐品種齊全，基本都有。貼心的還有個煮雞蛋的，水微滾，掛着一個個小網提，自己放生雞蛋，煮想要的時間。飲品有百分百的鮮橙和蘋果汁。還有各種茶葉罐。自取茶葉裝小袋泡飲。」