夏洛特機場皇家汽車旅館(Royal Inn and Suites Charlotte Airport)

Overall comfortable stay, water was cold in the bathroom, disappointing because the actual bathroom itself was lovely. Pretty smooth check in, Bugs in the room, needs fixing.

I like the fact that there updating there rooms . Much improved would definitely stay there again The new showers are awesome great stuff is happening there.

The place has had a complete facelift in the front office and rooms Absolutely enjoyed my stay would definitely come back

Run down but being refurbed. No hot water in shower. They are trying.

Night check-in was though a small security window. Staff was neither rude nor friendly. Rooms were run down. Not a bad place to spend the night for a reasonable price; most other nearby hotels were much more expensive.

Bathroom was very dirty with mold on the tiles and the shower curtain liner was black with mold.

We were stuck at airport with no luggage and no where to go. Found this on internet and they let us check in at 3:30 in the morning. Great price as well.

Staff wasn’t helpful at all. I was traveling with my 2 small babies and we had to wait 30 minutes for them to let us have the keys to the room.

I has reserved two rooms with double beds and did not get this. Im out of state and reserved these rooms for my family. I also had called and asked if they could do a late check out. The front desk said yes but to have a family member let them know in the morning. My family was not able to stay the extra hour due to not having the receipt. This hotel lacks appropriate hospitality, communication, and service.