查爾斯頓市中心 - 西區智選假日套房飯店 - IHG 旗下飯店(Holiday Inn Express & Suites Charleston Dwtn - Westedge)

Very few properties in Charleston met our price point. While this one did, my impression is they strive to add on additional fees because they can, not that they add any value. There’s an $8/day fee that in one place was called a resort fee and in another place was called a tourism fee. Don’t know what this fee was for other than to bleed more money out of us. There is also a $15/day parking fee for a small surface lot at the hotel or a parking garage next door shared with Publix. The room was good, very quiet hotel, at least until the fire alarm went off at 2:30 am the last night we were there. They did knock off a day of parking off our bill due to the inconvenience. Breakfast had many options and plenty of seating. While the heat/air would turn on and off as indicated, the fan itself ran the entire time, even with the unit in the off position. Don’t know that we would stay here again.

Property is well maintained but there was no sign me at the front desk and when the arrived they repeatedly tried to find anything to charge me for despite having paid all fees including parking prior to check in

I could hear what was going on in the adjoining rooms, and hallways very clearly. Zero soundproofing.

Bad

Very clean Express. Extremely courteous staff- at all hours! Bathroom shower/fixtures probably need an upgrade but the price was right at this place.

I love the suite. It is spacious and has a tub for soaking. It is well lit and just offers a more relaxing feel because of the size. Thank you for the water bottles in the room. That is one touch I really love.

Staff was very nice and hotel clean. Only issue was the pool was not open and was never stated anywhere on the website and also the cable went out due to a fire across the street but that is out of their control

No soap in the bathroom containers in the shower and bathroom are empty sink plunger was closed would not open full of water. Three or four of the lights are burned out. The staff was very polite.

Great place for an overnight. They said it was a smoke free room but I swear it wasn’t! Distinct smoke smell as soon as you entered. Good place otherwise.