I've stayed here in the Renaissance a couple of other times prior to this, and overall, enjoyed my stay. That said, although there was good service, I feel like things are starting to slip, making it more along the lines of a 2 or 3 star hotel, not a 4 star. And it was little things like my water pressure in my shower was horrible, the shower basin flooded, as the drain must have been clogged, and there was peeling paint around the light fixture in the shower. Additionally, the bedside lamp attached to the wall was sagging, so it gave the impression of being a bit ghetto. My bed was okay, but not amazing, and the seating furniture seemed a bit worn. I know it has to be hard to run a 4 star hotel and keep things up to standard, but just from these things being a part of my experience didn't rock my world while there, but I did expect more from the Renaissance and it's 4 star hotel rating.
My husband and I spent 3 nights in a king suite at the Andrew Pinckney Inn. The room was clean and comfortable. The bathroom, toilet and tub/shower , was small but adequate. Breakfast had more selections than a typical continental breakfast. It was good, but if you want something special and yummy I’d suggest you dine out. The location is great. We, a couple of seniors, walked everywhere. We would stay here again.
We decided to take a family/business trip to Charleston SC, and after researching and reading the reviews, visiting the website, we decided to book with Hotel Bella Grace! A Beautiful hotel in the heart of the city!! We appreciate the attention to the interior details, custom fixtures and finishes in our room, this is very unique and thankfully Not the standard boring corporate design. The hotel location is walkable to shops and restaurants and they offer gated valet parking, who were always polite, friendly, and quick to get your car. The entire staff was very accommodating and friendly from answering questions and gave us suggestions for activities with our kids. The Service was outstanding and professional, check in and check out was excellent. The beaches are a short drive away, easy to drive to and find parking. Next door is a excellent restaurant,.fyi.. Our Room was spacious and clean. The staff was accommodating with any additional requests we needed. I highly recommend Hotel Bella Grace! We are planning on staying again soon!
Overall, clean place, friendly staff and decent breakfast. Some of our petty, yet disappointments: both end tables were sticky and had not been clean for a while; could not run fan all the time on hvac unit; flat pillows and no in room microwave. Also, for light sleepers, be sure to request top floor. We were on second floor and could hear kids running and doors slamming all night. Would not hesitate to stay there again knowing these things.