Climber06259597352
2023 年 7 月 18 日
It's a long story... Checked into hotel and it's on a main road. The reception is small and dingy with an adjoining public sitting area that seams to have staff/family members sat in it. These are mainly men so it was quite intimidating for single women. The garden rooms we booked were close to the road and a bit smelly. They moved us to seaview rooms which were lovely but in the night, all the noise from the public areas was over our heads in our two separate rooms. Footsteps, shouting, moving furniture until the early hours. We got no sleep. The bar had no wine which is all I drink and very little other choice. Same for the restaurant but they order some of the menu items from a restaurant in town some miles away. There is little English spoken which isn't a problem if things are going well. We were so distraught after our first night getting little or no sleep we left despite not being able to claim back our 2 further nights and the hotel refused to refund them despite us complaining directly, with evidence and even contacting *******. Who did nothing! The hotel could be good if it has the facilities in full working order as advertised. I don't believe the owners are hospitality professionals and run this without any knowledge of hospitality requirements. I will not be looking to get a refund through my credit card.
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