錫達拉皮茲CID東愛荷華機場舒適套房飯店(Comfort Inn & Suites Cedar Rapids Cid Eastern Iowa Airport)

a little old but easy to go

I used a free night for this stay but this establishment charged me the balance $102.55 for the night. They admitted that the charge was in error but was unable to refund the charge because there was no one on the premises that could approve the refund. Promised it would show up in a couple days.

Front desk attendant was not available for almost 30 minutes to check in. Bathroom was dirty. Found pills under the bath counter. Mud was in the comforter. Check out again no attenant on site. Not sure if that was only employee there but obviously need another at all times at front desk.

No

Close to the airport, check in was smooth quick and easy. Great staff! Very friendly and pleasant conversation. Will book there again in May.

Our blanket inside the blanket had what appeared to be blood smears. Terrified my young granddaughter. We couldn’t take towels outside of pool area so had to freeze on way to room (and lots of dripping). Bed was awful! Felt like cheap mattress and hurt my body to lay on it because it was so very hard. Elevator made terrible sound and clunked and doors wouldn’t close all the way. Bell hops were inside the hotel over 200 feet from entrance.

Lobby was not clean, furniture in lobby was dusty and dirty. Floors were dirty. Room needed a good vacuum and there was toilet paper in toilet that had not been flushed.

I wouldn’t recommend nor stay here again. For the cost the room was not clean and evening staff couldn’t even provide proper bedding for the pull out sofa bed our kids had to sleep in. We asked for blankets and pillows and we’re informed they didn’t have any. Or sheets for the bare mattress. After finally receiving two pillows we were handed mattress covers for our kids to use as blankets. Not thrilled nor impressed. Payed less for a nicer, cleaner, friendly and helpful hotel.

This lovation is awesome. Especially when flying into the airport late at night. The staff are awesome