宿霧St. John the Baptist Parish附近住宿

This visit to Marco Polo truly saddened me. If you read some of my past reviews of this hotel I noted it was my favorite place to stay anywhere in the world. This was my first post Covid visit and I was shocked and disappointed. - Basic maintenance has not been completed. For example, there is a glass elevator that goes to Blu their rooftop restaurant. This elevator was out of order and when I asked why I was told “Covid.” Covid travel restrictions were lifted a long time ago and that’s no excuse. In a second example, we returned to our room after a long night and the key did not work. It turned out the battery in the electronic device on the door needed to be replaced and the front desk understand the issue immediately, so this must happen often. Good hotels replace these batteries on a schedule so the guests never suffer from dead batteries. - Service, which used to be outstanding?@, is now unacceptable. First, the English language skills of most employees we encountered were sub par. Second, the person who checked me in was being trained, so the check in process was very slow. Third, service at the poolside bar during lunch was slow, the waitstaff inattentive and they failed to include my banana shake on the bill so as we are leaving the grab us and give us a second bill to pay. Fourth, service at breakfast was terrible. I had to ask for black tea three times before I got it, seeking some out 3 times as no one ever came to check on us. When we arrived around 9 AM there was no bacon (later replenished with bacon that looked so bad I did not even try it, fatty and not crisp), there was 1 banana, which was never replenished, there were no juice glasses (later replenished). The food quality was adequate but not nearly up to pre-Covid standards. Overall the service was lacking. - I was also disappointed that the lobby lounge, which used to have live music every night now has piano music only and only 1 night per week I am told. - There was a cart of dirty linens in our hallway both days Some of these things are not expensive or hard to fix. It doesn’t cost a lot to have live music in the lounge nightly as there are lots of singers groups looking for opportunities. It doesn’t cost a lot to make sure you change door card batteries regularly Others are basic requirements if doing business. For example you don’t leave a glass elevator to one of the most expensive restaurants in Cebu out of order for month/years. I am purchasing a condo unit in Marco Polo residences and expected to regularly visit the hotel for meals/drinks, but if this is the quality and service we can expect, then I will not be utilizing their services.

Bad service I will definitely NOT recomment at all. We have booked ahead and they told us the rate wil not change at all. We would understand if they have informed us but we kept asking them and they said no the rate will stay as long you will pay the deposit which we paid right away. Now the person we talked to Ms Shayne has resign they wont honor the rate even we have the emailed but the other person Ms Jessica is still working at Bayfront Hotel Capitol, hasn't informed us at all at least we will know. Money is not an issue here, we were so frustrated about their communication and their service all they want is Money not the service. I even called ma y times but still the reception hasn't informed me at all. We have booked a room with kitchenette and there is stove but no pot to use or any basic things. Like what will I use then?! If you asked extra blanket/pillow/towel they want more money, which you have to pay more. This is why PHILIPPINES has a bad review at all I was looking forward as my friend recommended me to stay here but I should have listen to my GUTS then not to stay here but giving the benefits of the doubt. But I was right then. You don't want to stay here, you can stay at Cebu Parklane hotel and Radisson they have a good service and your money you paid for is worth it.

酒店離熱鬧區很近.步行幾分鐘就到.房間比較小.乾淨.服務很好！ 早餐簡單衹有固定的幾樣去選擇.

位置很戰略性,很容易找到,從酒店可以方便地繞小鎮,外面可以找到很多resto和快餐連鎖店,所以不那麼麻煩。我們體驗的缺點是房間不夠寬敞,因爲我們有2個行李,我們整個時間都在打開。我們住了2晚。雖然我們沒有很多東西,但應該沒問題。另一個是淋浴,自來水不是那麼方便。我們花了一點時間才完成淋浴。 好客的工作人員! 圖片上我們真的事情很多,整理了一些商品給宿務的親戚,我們這次剛到。🤣

本來在菲律賓住的幾家賓館都不滿意，而且看評價這家好像也不高。但是住了之後被驚喜到了！ 完全就是一家非常標準的老酒店的經營。和藹的前台、積極主動的門僮、完善的設施和不錯的位置。 要説缺點就是不是剛剛裝修的，但是一切裝修都還是很夠用而且並不破舊的。 早餐種類還行，但是服務很熱情。 總之沒有那種五星級或者特別高級酒店的樣子，但是整體服務環境和設施一定對得起300-500的房費了。一般在國內這個價是享受不到的這種水平 屬於一家朋友到宿務一定會推薦的酒店。

我能找到的最便宜的酒店。住了15天。房間在4樓,乾淨整潔。我說房間是因爲我們住宿的一半,我們的空調機組已經出爐,所以我們被轉移到另一個房間(免費)。員工都很友善,願意幫助我們所需要的一切。位置很好。幾乎在Ayala商場旁邊,一般區域是安全的,很容易以吉普尼或巴士的形式導航/找到交通。裝飾有點陰沉過時。牆上的米色是我唯一不喜歡的。它絕不是5星級酒店,但它的價格(15歐元一晚)是便宜的,任何人都會愚蠢。我推薦給每個想預算中參觀宿務的人。我們沒有品嚐他們的廚房或參觀他們擁有的健身房。

我住3晚會給它3/5!房間乾淨安靜,遠離別處傳來的雜的音樂或噪音,房間也是新的,便宜所以得到你所付出的一切。前台的工作人員可以更歡迎誠實。當你經過接待處時,他們會看着你,尤其是在下午的班女孩和男孩,而早上的2個男孩是最冷的人。我認爲那是缺乏的!他們發現很難問候你,甚至一個嗨或你好!他們應該向博霍爾或巴拉望三星級酒店的員工學習。儘管他們的酒店並不新鮮,但他們甚至以真誠和熱情的微笑來體驗。如果他們提供迷你酒吧或水壺來喝咖啡或什麼,可能也會更好。如果您預算有限,而且酒店員工不歡迎,推薦這家酒店!

Clean hotel and friendly stuff. The bed is really comfortable to sleep on.

優點：1.價格優惠，位置在SM商場和機場巴士站旁邊，適合中轉。2.24小時的前台，因此深夜航班來休息也不用擔心。 缺點：床品還是有點不是那麼舒服和衞生，衹能算是還湊合的酒店，中規中矩。

酒店地點在海邊，但出來酒店附近沒有什麼可看地方，連買水小店也沒有必須坐車20分鐘去new town 。才有幾家餐廳和一點點商店。這是度假酒店不是在市中心。 房間比較大，一般性沒有特別。大堂很大，有個無邊游泳池，但很多韓國大媽穿了衣服（不是泳裝）就泡在水裡麪，感覺像泡在洗衣機。游泳池旁邊的酒吧有點簡陋，不像泰國酒店的很熱鬧。下次去其它酒店式試試。