安德里亞飯店(The Hotel Andrea)

I just stayed overnight close to airport so good if you need to catch a flight

Stayed here for 2 nights and i must say that there are a couple of hotels in Cauayan that are better than The Hotel Andrea. We were given a Superior Queen room located at their Mezzanine. It was clean but had a foul smell coming from the bathroom - must be the drainage. No room slippers, no refrigerator, and toiletries such as tissue, toothbrush and soap are only good for 1. I did ask for additional towel, but it comes with a price. In terms of staff, they need training - especially the front desk. Security guard and housekeeping are polite and courteous. However, people at front desk/reception are the complete opposite. Requested for housekeeping in the morning and room was still untidy when I got back in the afternoon. Called reception via in-room phone at night and they did not answer my call. To smile was not also in their dictionary, rather it was to sit throughout their shift. Breakfast only has two options but was tasty nonetheless. Overall, the hotel has potential but lacks proper training and warmth.

Whether travelling for leisure or business purposes, this Hotel offers luxury and comfort. They have outstanding customer service - all staff are friendly and approachable. They have facilities like a swimming pool, gym and even a conference room. No need to go out should you need caffeine fix - they have in-store "the coffee bean and tea leaf. The lobby boasts an eye catching chandelier especially at night. The rooms were spacious, clean and definitely worth the penny you're paying. Your comfort is their best interest. :)

Checked in for an overnight stay at Hotel Andrea. The room given to me was at the mezzanine floor and the room size was too small even for a single person. Small room and the only window is facing a wall. Poor service by the hotel staff. Requested that my bill be transferred to our other room since I was checking out a day earlier than my colleague and was surprised to know that it can’t be done since they need to check out the room that I’m using. What? This is the first time that I have experience it. Also, breakfast serving size is a bit small. Good thing that there’s a Coffee Bean outlet where you can get a much delicious coffee. Only saving grace for this hotel is the food in the restaurant when you take your lunch or dinner. Otherwise, there’s a much better hotel for you to stay while in Cauayan, Isabela.

No consideration. I booked maximum of 3 , but still they charged. We have late check-in 9pm and No consideration still need to pay my daughter with NO EXTRA MATTRESS . And paid breakfast with different charge. Poor Customer Service 👎🏼👎🏼👎🏼👎🏼 Will not goin to book again

One of the WORST accommodation. Accidentally left my 2 gold rings in the room while we requested for “make up room” service. When we got back, 1 of my rings is missing. Reported to front desk and got no resolution at all. No update till this date

Poor Service! Staffs are not well trained from receptionist to restaurant! Food taste is poor! Complimentary breakfast has two choices, Daing na bangus and longanisa only. Nakakaumay. They should offer atleast other choices! Room is not spacious

Stayed in the new wing. Check in and out were efficient. Since it just opened, there is an assurance that everything will be clean and neat. The architecture is modern, similar to Manila hotels. I felt like I never left Manila. Pros: spacious room, free wifi, electric pot and coffee, 2 complimentary small bottles of water, with dental kit, 10-12 min to airport, CBTL in the ground floor, pool, restaurant, courteous staff. Cons: breakfast choices revolve only on tapa and daing na bangus, which is overfried, no hair dryer (need to request for it separately), no ref, no safe. For travellers,you need to bring your own slippers and hair dryer. Considering that it newly opened 2 weeks before I checked in, housekeeping could do better. We had our room cleaned but came back as if nothing happened. I suggest somebody check the cleaning of the t&b otherwise, the hotel will get a bad rap for the state of the t&b - dried soap scum on the tiles and glass enclosure, the sink not cleaned and scrubbed, the bath floor tiles still dirty, esp at the corners.