普恩納塔布拉塔水療度假村

普恩納塔布拉塔水療度假村的評論

普恩納塔布拉塔水療度假村

Punta Bulata Driveway, 6112 卡瓦延, 西內格羅, 菲律賓查看飯店詳情
普恩納塔布拉塔水療度假村
普恩納塔布拉塔水療度假村普恩納塔布拉塔水療度假村普恩納塔布拉塔水療度假村
選擇訂房日期並查詢價格
買貴退差價

普恩納塔布拉塔水療度假村的真實房客評論

8.4/10
很好
55 則評論
驗證過的評論
位置8.3
設施8.3
服務8.4
衛生程度8.4
篩選依據:
排序方式:
所有評論(55)
好評(39)
附有照片/影片的評論(13)
負評(5)
訪客用戶
高級雙人房
入住於 2025 年 3 月
夫妻/情侶出遊
3 則評論
10/10
超棒
發布於 2025 年 4 月 21 日
One of the best experiences by far. Great beach and location. Room booked is a bit dated but still lovely. Although there was not enough provision for outlets as the beds cover them, we were provided with extension cord upon request. The stream of water from the shower is okay but I prefer it to be stronger. The restaurant serves delicious food and the breakfast buffet is ample. I noticed that there was one instance when the restaurant gets some orders mixed up but they were addressed immediately. The staff are efficient, accommodating, and helpful. Overall, you get your money’s worth. Will definitely go back.
翻譯
Winx
高級雙人房
入住於 2025 年 2 月
家庭出遊
4 則評論
8.0/10
很好
發布於 2025 年 3 月 15 日
Very friendly staff. The area is beautiful. The room Is clean. Food has local taste even for some foreign dishes that they offer. Cozy place dor strolling but there are so many dogs and cats roaming the area. My name was also written wrong on the monitors and the card. Kudos for the effort though!
翻譯
匿名用戶
入住於 2024 年 12 月
家庭出遊
2 則評論
10/10
超棒
發布於 2025 年 2 月 1 日
Very serene and relaxing place. Perfect for those in need of self meditation and revitalization.
翻譯
訪客用戶
入住於 2025 年 8 月
家庭出遊
2 則評論
8.0/10
很好
發布於 2025 年 9 月 24 日
スタッフはフレンドリー 食事の提供が遅い
翻譯
訪客用戶
入住於 2026 年 1 月
其他
4.0/10
發布於 2026 年 2 月 22 日
Restauration à revoir dans son intégralité tant au niveau gustatif qu'au niveau qualitatif. Exemple : il a fallu attendre 1/2 heure pour avoir un sachet de thé au petit déjeuner, jus d'orange en poudre, des frites rances, immangeables. Dommage le restaurant n'est pas du tout au niveau du reste de la prestation.
翻譯
michellefH1179OL
入住於 2025 年 3 月
家庭出遊
2.0/10
發布於 2025 年 4 月 13 日
The room is quiet okay for the price. The restaurant is TERRIBLE BAD. Service has no experience. The food is just tooo costly for what you expect and to know as a guest you dont have any other option for restaurant its the only one in the area. Eat it and pay for it even you are totally dissapointed. Its nice to see the place only ONCE and NOT anymore !!!!!
翻譯
住宿方回覆: Dear Miss michellefH1179OL, Thank you for taking the time to share your feedback with us. We sincerely appreciate your comments regarding your recent stay. While we are pleased to hear that you found the room quiet and acceptable for the price, we regret to learn that your experience with our restaurant did not meet your expectations. We are truly sorry to hear about the concerns you raised regarding the restaurant service and food quality. Please be assured that your remarks about the service and pricing have been taken seriously and will be addressed with our team to ensure improvements are made. Our goal is always to provide a pleasant dining experience, and it is disappointing to know that we fell short during your visit. We also understand the frustration that comes with limited dining options in the area. We continually strive to enhance our offerings to better serve our guests and provide value for money. Your honest feedback is invaluable in helping us identify areas where we can improve. Thank you again for your candid review. We hope you might consider giving us another chance in the future to provide you with a more enjoyable experience. Kind regards, Punta Bulata Beach Resort Team
Zivo13713
入住於 2025 年 2 月
夫妻/情侶出遊
10/10
超棒
發布於 2025 年 3 月 15 日
Das Hotel liegt direkt am wunderschönen Strand und bietet eine gepflegte Anlage mit sehr freundlichem Personal. Unser Zimmer war grosszügig, sauber und mit einem grossen Bad ausgestattet. Das Essen im Restaurant hat uns überzeugt und wir haben uns hier sehr wohl gefühlt. Mit Blick auf den Strand und das Meer hat es zahlreiche Sitz- und Liegemöglichkeiten mit Schatten.
翻譯
住宿方回覆: Dear Zivo13713, Thank you so much for your wonderful review! We are delighted to hear that you enjoyed our beautiful beachfront location, spacious and clean rooms, and the friendly service from our staff. It’s great to know that the restaurant and the various seating options with sea views contributed to making your stay comfortable and memorable. We truly appreciate your kind words and look forward to welcoming you back for another relaxing visit soon! Warm regards.
laubgasse
入住於 2024 年 12 月
夫妻/情侶出遊
10/10
超棒
發布於 2025 年 1 月 9 日
Punta Bulata Beach Resort liegt an einem absoluten Traumstrand. Das Zimmer und das Badezimmer waren geräumig und sehr sauber. Das Restaurant liess keine Wünsche offen. Wir hatten eine Massage, die sehr gutgetan hat. Das Personal war super freundlich. Ein super Ort zum Entspannen. Vielen Dank
翻譯
住宿方回覆: Dear laubgasse, Thank you very much for your gracious review. We are truly honored that you chose Punta Bulata Beach Resort & Spa for your stay and pleased to learn that our pristine beachfront setting, spacious and meticulously maintained accommodations, and exquisite dining offerings met your expectations. It is equally rewarding to hear that our massage services and attentive staff contributed to a thoroughly relaxing and memorable experience. Your kind words serve as a great encouragement to our entire team, and we remain committed to delivering the highest standards of hospitality. We sincerely look forward to the privilege of welcoming you back to Punta Bulata Beach Resort & Spa shortly for another exceptional stay. With warm regards, The Punta Bulata Beach Resort Team
Osvaldo B
入住於 2025 年 1 月
好友出遊
6.0/10
發布於 2025 年 2 月 27 日
L'hôtel avait été privatisé pour un mariage avec une cérémonie sur la plage au soleil couchant et un buffet le soir pour 100 personnes. Nous sommes arrivés la veille pour nous reposer et profiter du cadre. On peut se promener le long de la plage mais la mer ne donne pas vraiment envie de se baigner. Notre chambre donnant sur la piscine était spacieuse ainsi que la salle de bains mais très bruyante quand il y a des gens dans la piscine. Petit-déjeuner compris avec une personne qui fait cuire les œufs à la demande en omelette, au plat ou brouillés, du riz et du corn beef pour les Philippins mais le personnel ne comprend pas toujours l'anglais et ils sont très flegmatiques. Les plats à la carte sont bien préparés et délicieux. Ne convient pas aux fauteuils roulants. On peut commander un massage en chambre à prix très correct.
翻譯
住宿方回覆: Dear 270osvaldob, Thank you for taking the time to share your detailed feedback with us. We are glad to hear that you enjoyed the spacious room, the delicious à la carte dishes, and the convenience of in-room massages. We appreciate your kind words about the breakfast options and the peaceful setting for your pre-wedding stay. We also take note of your observations regarding the noise near the pool area and the challenges with language barriers. Your comments are important to us, and we will work on improving communication and minimizing disturbances to ensure a more comfortable experience for all our guests. Additionally, we regret any inconvenience caused by accessibility limitations and appreciate your understanding. Thank you again for your valuable feedback. We hope to welcome you back for an even better stay in the future. Warm regards, Punta Bulata Resort & Spa Team
Road04769334668
入住於 2024 年 4 月
夫妻/情侶出遊
10/10
超棒
發布於 2024 年 5 月 14 日
我和我先生去過內格羅斯的許多海灘度假村,蓬塔布拉塔絕對是我們最喜歡的海灘,我們喜歡經常去的地方。他們讓我們的蜜月變得難忘。他們有寬敞的房間,非常舒適的床,裝飾精美的石頭和木製建築,他們的海岸是田園詩般的,他們熱情好客的工作人員讓我們感受到有趣的海灘社區氛圍。他們甚至在晚上在海灘上設有露天電影院,並提供爆米花!便利設施和迎賓款待是最好的,我們能想到的唯一可以為我們的住宿增添樂趣的是 Netflix,讓您在暢遊一番後或在一天中最熱的時候在房間裡放鬆一下。
原文以 Google 翻譯
住宿方回覆: 親愛的 Road04769334668, 非常感謝您抽出寶貴時間與我們分享您的體驗!我們很高興聽到您在我們的度假村度過了愉快的時光,我們的工作人員讓您的蜜月體驗變得難忘。很高興得知您喜歡我們的客房及其所提供的一切。我們衷心感謝您的推薦,並期待您將來再次光臨蓬塔布拉塔度假村及水療中心!我們也感謝您對 Netflix 的回饋,我們了解它提供的室內娛樂。感謝您非常友好的評論。這些話對我們的團隊意義重大,因為我們努力為客人提供最好的體驗。 熱烈的問候, 蓬塔布拉塔度假村和水療團隊
Trek56155191141
入住於 2024 年 3 月
夫妻/情侶出遊
10/10
超棒
發布於 2024 年 4 月 21 日
一家位置優越的酒店。直接位於椰子樹下,可欣賞碧綠的海。我們有一個海灘小屋,距離海灘大約 40 公尺。平房的家具品質很高。飯店的工作人員非常細心、始終友好,並盡力讓客人擁有愉快的住宿體驗。自助早餐很充足,也有適合歐洲口味的東西。 最重要的是我們真的很享受在那裡的假期。
原文以 Google 翻譯
住宿方回覆: 親愛的Trek56155191141, 感謝您的好評。我們很高興聽到您喜歡我們在蓬塔布拉塔度假村提供的一切,並且很高興聽到您與我們的團隊度過瞭如此難忘的經歷。我們希望很快見到您! 熱烈的問候, 蓬塔布拉塔度假村和水療團隊
訪客用戶
入住於 2023 年 5 月
其他
2.0/10
發布於 2023 年 6 月 14 日
AHH Punta Bulata, what can I say other than I have had better stays at a mexican prison! We stayed there from June 13 to 15/ 2023. Let me recap. Upon arrival, we were DOWNGRADED from our ocean view room to an ordinary room because our booked room was "under construction". No advanced email to notify. Instead, forced to use downgraded room for 1 night and moved to 2nd floor oceanview room for 2nd night as it was occupied. Ocieanview room: no smart tv, no walk in shower, smaller tv, no bed for 3rd guest, only floor mattress. No individual shampoo or body wash. Instead, it was a pump bottle for both. Internet: sketchy at best. Had to use "pocket wifi" which did not work when 1. One person had it and the other was away from them. Pocket wifi could be accessed by anyone while out of the room. Spotty at best, get used to "No connection to wifi" on your phone. Was told by website, "Free Wifi"...Not true, pocket wifi is only good for 5 gig, paid for, and when it ran out, you have to pay for more. Restaurant was supposed to be "free internet zone" but had to flag down a server and get password. Restaurant: This was ridiculous! 1st, you had to order your meals WELL in advance, at least an hour. When you sat down to eat, they brought your food to the table. 2nd, the kitchen staff can't read! So you get what you get. On the first night, I ordered a steak, MEDIUM RARE, when it was brought out, it was well done, and brought out last! Everyone was finished their meal and waiting for me. Next morning, ordered 3 eggs over easy, got them sunnyside up, again, not what I ordered, but ate anyway. Supper on the 2nd night, ordered a CHEESEBURGER and fries. The fries came out, everyone got their food. No cheeseburger. GRILLED CHEESE was brought to the table, even though the order sheet clearly indicated CHEESEBURGER. I cancelled the order, left the restaurant, only to find out that chicken was returned to the kitchen where the kitchen staff and servers LAUGHED!. I did not eat until morning where I proceeded to make myself 2 toasts. Excursions: we booked with resort front counter, an "Island hopping" tour complete with a snorkelling adventure, for 2:30pm. We arrived at 2:40pm only to find that beachgoers had booked for 1pm, came late, but WE were bumped and not able to go. Was told disrespectfully by "Island hopping" staff that "time was time". Basically, sorry about your luck. No paddleboards, even thougg we were told they had them. ONLY KAYAKS! Booked 3 hours with kayaks and was told repeatedly by the rental staff: Don:t go there, don't go past there, don't go over there, basically left with "straight out, straight back to shore. Lastly, after repeated complaints were made, resort staff made no attempt to compensate or discount the overpriced experience except to not charge us for items used in our first room, which we still ended up paying for. There were 16 people in a people mover van, strangely enough, when we checked out and got underway, lugs had been loo
翻譯
住宿方回覆: Dear 98geneg, Thank you for taking the time to share your feedback regarding your recent stay at Punta Bulata. We sincerely apologize for the inconveniences and negative experiences you encountered during your visit. We attempted to contact you multiple times using the international number provided in Agoda to inform you about the room's need for immediate repairs, but unfortunately, your number was unreachable. As a resolution, we downgraded you to a newly renovated Deluxe room and upgraded you to a higher category to ensure a pleasant stay. Our Deluxe rooms offer a sofa bed setup for extra adults. We understand that this falls short of the service level we strive to provide, and we truly regret the disappointment it caused. We recognize the importance of reliable internet connectivity and are actively taking measures to enhance stability and coverage throughout our property. However, the local internet service providers in Cauayan are experiencing delays in repairing the lines due to the severe damage caused by recent super typhoons, which is beyond our control. We apologize for any inconvenience this may have caused and want to assure you that we are exploring alternative solutions to offer some level of convenience. Additionally, we acknowledge the oversight in not updating our website information. Please note that we do not charge our guests for any load requests. Our policy is 5GB per day per room, and we have provided free load to your wife, family members, and other guests. We deeply regret the inconsistencies and errors in your dining experiences. The issues with food orders and service are unacceptable, and we are conducting a thorough investigation to prevent their recurrence. Your feedback has been shared with our restaurant management team for immediate attention and improvement. The staff involved in this service mishap have also received disciplinary measures to ensure a better experience for future guests. Regarding your concerns about the excursion booking with Easy Diving, we have spoken to them, and it appears there was a miscommunication between both parties. According to their explanation, you initially canceled the boat trip due to cloudy weather. Subsequently, they proceeded with other divers, and when you expressed your desire to proceed with the trip later, it was unfortunately too late as the schedule had already been assigned to another diver. Easy Diving extends their apologies for the misunderstanding. We acknowledge that your stay fell short of your expectations, and we genuinely aim to provide you with the level of service and comfort you deserve. If you decide to visit the country and Cauayan again, please feel free to email me directly. I would be delighted to personally host your stay as a gesture of goodwill and to make amends for the issues you encountered. Once again, please accept my sincere apologies. Thank you. Best Regards, Dawn Monge-Fernandez Operations Manager
訪客用戶
入住於 2026 年 3 月
其他
2.0/10
發布於 2026 年 4 月 15 日
My wife and I were married at Punta Bulata 10 years ago so we booked a return for our anniversary. It turned out to be a huge disappointment. Although the room and its furnishings have been updated the level of service certainly hasn't. We constantly had to follow up on food & drinks orders and the supposed USDA steak I had for dinner was the worst steak I have ever encountered - it wouldn't have been out of place as a sole on a miner's boot. A complaint was made to the "manager" who offered us a complimentary apple flan dessert (one small piece and 2 spoons) - not much recompense for a P4500 "steak". In general the prices charged are equivalent to much classier venues in Cebu & Manila but the standards are severely lacking as is the quality. We will certainly not return and not recommend to anyone else.
翻譯
訪客用戶
入住於 2026 年 3 月
其他
2.0/10
發布於 2026 年 4 月 4 日
My partner and I were excited as this trip to Punta Bulata was our first trip for 2026. BEACH AREA: nice and relaxing; good view of sunset. POOL: DIRTY! They have a jacuzzi that looked like the water hasn’t been change for a while. Looked like still-water. STAFF: friendly front desk; however, F&B staff were slow, can’t even prepare table properly. Reminded countless times we need water, plates and Utensils. Often times, we were ignored if we didn’t shout for them. ROOM: good, clean FOOD: SLOW. It would take an hour or sometimes more to complete our orders. Even when ordering in advance, still delayed. Need to remind them we ordered hours ahead. Not worth the price, small portions, no presentation and often times cold. Felt like ordering from a karenderya. AYU SPA: WORSE EXPERIENCE EVER. It feels like “hilot” instead of massage. Checked out from the resort with a very bad back pain that needed medical therapy time. Overall, wouldn’t go back for seconds.
翻譯
339vilmab
入住於 2025 年 6 月
家庭出遊
10/10
超棒
發布於 2025 年 7 月 15 日
Excellent service very professional ! Everyone was respectful and polite The place very clean the beach amazing try the islands I definitely coming back ! Thanks punta bulata ! I spoke with Franciss he is very knowledgeable too very nice talking to him he is part of the management Team .
翻譯
6/22
住宿方回覆: Dear 339vilmab, Thank you so much for your kind words! We’re delighted to know you had such a wonderful experience with us—from our clean facilities and beautiful beach to your island adventure. It’s also heartwarming to hear that our team, especially Franciss, made a positive impression during your stay. We’ll be sure to share your feedback with him and the rest of the team—it will surely inspire us to keep delivering excellent service. We can’t wait to welcome you back for another memorable getaway here at Punta Bulata Resort & Spa! Warm regards, The Punta Bulata Resort & Spa Team