地平線旅館及海景小屋(Horizon Inn & Ocean View Lodge)

We called the hotel before we booked as the room was over $400. per night and the way the listing read we wanted to make sure what the room would be. It was listed as an ocean view with fireplace and double room. The gentleman who answered on our inquiry said yes the room we described is what we would receive if booked with them. We arrived at the Horizon Inn the room was musty, no extra room or fireplace, the carpet was old and wrinkled, the bed was very uncomfortable and had a piece of 3 inch foam on top of the old mattress, the bedding was worn and old, the furniture was old. My husband went down and talked with the front desk and was told the room we booked was a premium room and the second room is the bathroom. The ocean view with fireplace and extra room would be a suite. This hotel is not worth the money they charge.

The location in Carmen is very comfortable, but for the price we paid the beds were very bad and I find unethic to sell a night for 4 adults with a sofa (often in USA), in this case we paid more then 700 euros and olso the real bed was uncomfortable. Breakfast terrible.

It felt like "bait and switch" regarding the room. First room offered was clean but smelled badly, it seems that it was a pet friendly and I am allergic to pets. I asked for another room and was made to pay additional $money to get a clean and safe room for me. The clerk had a take or leave attitude and I was told if I left without staying I would be charged for the room any way. Clerk kept referring that I booked thru a third party and there wasn't much she could do. Sadly, I will not be using ******* in the future for my travel needs.

The property was very nice. We had a room with a balcony. The room itself could use some updating. It was very old. Besides that we were happy with our big size room and balcony. We also were not given water and we’re asked only given cups to refill at this station at the main lobby. The location is good but it is about a 8-10 minute walk from shops and restaurants.

Un lugar muy lindo, lleno de detalles. El desayuno me parece escaso pero realmente es un lugar limpio, y las habitaciones super lindas

It was nice. The location of the hotel is excellent. It's on top of the hill and away from all the noises, but just two blocks away from everything. Hotel staffs are friendly and welcoming.

Amazing inn to stay for a weekend while visiting the Monterey, Carmel, Big Sur area.

Hotel confortável, limpo, localização e estacionamento excelente. Quarto grande, agradável, layout funcional, hidro aquecida externa, cafe da manhã no quarto entregue em uma cestinha de pic nic.