On arrival my charging port has a broken plug stuck inside it. When speaking to staff at the reception he told me to just keep trying. He offered to keep my phone at the desk but other than that “maintenance was unavailable”. Eventually after going to the desk 3 times, my bed was moved. There was a huge hole in the ceiling with water damage. Men in my room made noise all night talking loudly and even one appearing by my bed side at 1am watching me until i noticed he was there. The man in the bunk over mine (who was the same one watching me) was committing acts on himself at the early hours of the morning around 7am shaking the bed and making noises. Highly disturbed. Hostels are known to not be the safest of places but that was incredibly unnerving plus the multiple men in the bathroom in the morning indecent just walking around. i understand it’s a shared space but there needs to be some kind of aspect of reassurance that you’re safe. Rules need to be put in place to stop people from having to deal with these kind of things. Breakfast was offered but i felt highly uncomfortable to go into the room with that man in there. Do not recommend to anyone especially to female travellers!!!
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