開普敦鄰近Plaques - Nelson and Kipling的飯店

Having travelled extensively and stayed in numerous hotels worldwide, I can confidently state that my recent experience was the worst ever. Despite seeing several negative reviews about their service, I thought they were just occasional lapses. However, I soon discovered that the hotel had a persistent service problem. I had a problem with my reservation and spent two days trying to resolve it, but no one cared. To make matters worse, I was charged ten times the amount I had originally paid for the same room (i.e., $300 instead of $30) without any reasonable explanation. When I questioned this, the staff merely shrugged it off, citing fluctuating prices as the reason. The lady in charge of reservations was extremely rude and disrespectful throughout the ordeal. In addition to the issues with my reservation and the exorbitant charges, the air conditioner was not working properly and made a lot of noise. Furthermore, the fridge in my room made a huge noise, which disturbed my sleep at 2 am (I recorded a video as proof). Moreover, the noise levels in the dormitory were unacceptable all the night! making it impossible to get a good night's sleep. In short, I urge anyone considering staying at this hotel to think twice and look for other options.

Upgraded to a Loft suite. Excellent (once the air conditioner unit was explained). Staff great. Housekeeping a bit too eager. On site restaurant Liberty's seems slow and disorganized, even for South Africa and especially for a Hilton's. Free shuttle to V&A Waterfront every two hours. Walking distance to the Old Biscuit Mill (a Saturday morning must-do). Regular and reliable taxi service around Cape Town at reasonable rates, for drop off and pickup. Airport shuttle. Neighborhood was very safe Don't pre-book tours before you get here; Yasir and his team will take good care of you.

泰姬酒店在酒店各方面始終是金本位,從前台到客房服務員,每個人都讓你有賓至如歸的感覺。在開普敦,真的是最好的。員工非常禮貌,行爲良好,隨時歡迎。早餐很棒,而且傳播得很好。房間是如此舒適和寬敞,實際上它是一個家外之家。那裏的一些工作人員非常樂於助人。肯定會再去那裏。

抵達信號山旅館后，我們以燦爛的笑容迎接我們，並感到非常受歡迎......遵循了 Covid19 協議......我們被告知如果我們需要任何東西，我們可以打電話......我們有一個快速指南venew... 還有什麼地方... 服務非常好... 肯定會再次信號山小屋。

旅客們會發現Mostert's Mill、Irma Stern Museum和Rhodes Memorial距離飯店都不遠。飯店佔盡地理之宜，Newlands Forest、Keurboom Park和Barnard Gallery離此都很近。優美的環境，再搭配上細緻周到的服務，飯店的休閒區定能滿足您的品質需求。飯店的會議廳將熱情的服務與專業的素質完美地結合在一起。外國旅客可以通過多國語言工作人員瞭解當地風土人情的相關訊息。

The most amazing customer service team! If you stay at the hotel, not only is it very nice - the service is impeccable. Every day the team welcomed us to our meals, reception or the spa. In particular, Marlene, at the reception desk was so helpful when we had necessities for our room or questions. Shidrock (spelling?) was one of our first dinners servers and did a fantastic job. Every morning, Mandla, would help us with our coffees and our seating. We were with a tour group, and they made everyone feel very welcomed and appreciated. Godfrey would smile so brightly every day and thank us for staying in the hotel. What an amazing team. The hotel room was quite comfortable - the beds were comfortable, the access to a gym and spa were great, the food quite good, and the location perfect. The stand out for me was the excellent customer service. All of the staff was so amazing and we applaud you for your customer service.

這家酒店處於最佳位置！坐下來看看那個景色真是令人嘆為觀止！房間絕對是驚人的，工作人員很友好和樂於助人。對於今天早上做我的煎蛋的女士-謝謝！這是我吃過的最好的煎蛋！ 我必須不幸地說，我感到失望，因為它不是一家廉價酒店，當我到達房間時，窗戶旁邊的地板上有一個枕頭，而且牀罩上有一個孔-而且，陽台上到處都是煙芽:( 也沒有補充水或任何麪布。 我知道這些東西並不龐大...但是當您付出這個價錢時，應該更多地關注細節。 我一定會再次入住這裏並推薦這家酒店-但我希望對細節的關注會有所增加。

對於想要捕捉克萊蒙特城市風采的旅客來說，野生橄欖豪華賓館是一個理想的選擇。旅客們會發現Camelot Spa at The Table Bay、Non-Violence和Keurboom Park距離飯店都不遠。飯店佔盡地理之宜，Newlands Forest、Irma Stern Museum和Ginkgo Petite Spa at The Andros Hotel離此都很近。客房內的所有設施都是經過精心的考慮和安排，空調在滿足您入住需求的同時又能增添家的溫馨感。酒吧旨在為旅客和您的朋友提供一處消遣的場所。如果旅客想在自己的房間舒適的用餐，飯店可提供客房服務。倘若您覺得飯店的餐飲服務無法滿足您的需求，附近的A Touch of Madness Restaurant（酒吧/酒館）、Jakes on Summerley（其他）和The Fat Cactus（墨西哥菜）不妨可以試試。優美的環境，再搭配上細緻周到的服務，飯店的休閒區定能滿足您的品質需求。工作人員可根據旅客需要安排接機服務。

Overall a good experience at the hotel. Was greeted promptly by a staff member. Got a good room on the highest floor and the hotel was smelling of Indian spices (what a great way to start off). It was the slow season so two of the three elevators were operating. Did not wait that long. The rooms were small. Would recommend only staying about three nights. Great for people traveling business. Breakfast was good and had good seats. Wasn't crowded and did not need to come at a specific time. Laptop vault worked. The adapters did not. Luckily I got some Euro plugs which actually worked in the bathroom area (no where else). There is a USB port by the bed but those are not that quick. Wifi was good in the room but not that good in the lobby. I slept comfortably and it was quiet. Easy to get Uber. Would stay again (if I am on a short business trip). Tip: Do not exchange money at the lobby UNLESS it is an emergency. Also, know where you go and do not look lost.

When I arrived I was greeted with a warm smile. I forgot the managers name but she recognised me from precious stays. Siya and Mo at reception made my check in, and stay so much better, they have amazing attention to detail and their friendlt, welcoming personalities made everything that much better. All requests and enquiries were sorted so quickly they are the best. Shout out to Paul the chef for making breakfast extra special with his amazing omelettes each morning, I recommend his chilli omelettes with blue berries (trust me). I also recommend the Spa as well, the staff there were amazing and welcoming. Siya, at concierge was very attentive and very helpful. This is my 5th stay at the Capital and I do not think I will stay anywhere else in Cape Town.