維多利亞和阿爾弗雷德飯店-NEWMARK旗下

The duty Manager, Victoria, was great and very accommodating. It was our wedding anniversary and Victoria accommodated our request for a view facing Table Mountain. We were very happy about that. The housekeeping staff were brilliant, always smiling and joyful to all guests making them feel welcome. In terms of the restaurant/breakfast area, it was quite disappointing as we noticed some guests receiving more attention than others, and at times, felt as though we were ignored and invisible. Unfortunately, on our last day, we bit into a sharp and hard piece of what seemed like bottle plastic in the food from the buffet section. When alerting the restaurant staff, they did not really seem bothered about the danger it had should we have swallowed it.

Abbiamo scelto questa struttura a Cape Town perche’ nn esiste un hotel 5 stelle nella Zona del Waterfront. Le camere loft uniche disponibili su ******* avrebbero bisogno di un po’ di ristrutturazione…., armadi scrostati e anche qualche pezzetto di muro. Il lavandino del bagno nn scaricava acqua, le persiane dei velux rotte, i cuscini scomodissimi e con gommapiuma deteriorata all’interno…..l’acqua fuoriusciva dalla porta della doccia inzuppando il tappetino. Biancheria da bagno scadente… una vera delusione! Unica cosa davvero perfetta è la posizione, ottima per ristoranti e shopping e per raggiungere qualsiasi punto della città. È una vista meravigliosa sulla TABLE MOUNTAIN.