21尼萊頓旅館

21 Nettleton is pure magic. I wasn’t really sure what to expect from a small boutique hotel as I’ve never had such an experience before and there weren’t a ton of detailed reviews. I found 21 Nettleton on Instagram and couldn’t pass up staying in a place that looked so stunning in pictures. We stayed here for our honeymoon for 4 nights and I was truly blown away. With only 6 rooms (12 guests maximum) the intimacy is unmatched. The staff knows you well. They know what you like and how you like it after only 1 day of being there. The views are so beyond spectacular. My jaw was on the floor when we were given a tour on arrival. The 21 Nettleton team went above and beyond for us. After a nightmare travel experience we ended up arriving over 12 hours later than initially planned which was the day after our planned check in. 21 Nettleton moved our reservation back one day so we could still enjoy all 4 days that we paid for AND they upgraded us to the presidential suite on the top floor which is the most unbelievable room I’ve ever stayed in and probably will ever stay in. It’s massive (at least triple the size of my NYC apartment) with wrap around views of the entire coast. I genuinely couldn’t believe how kind and accommodating they were given our situation. The 21 Nettleton team truly takes care of you. We had a driver for every night we were there who waited on site for us to finish up dinner/drinks and would then take us wherever we wanted to go. Not to mention the car they provide is insanely luxurious. Our driver Sani was incredible, attentive, and so kind. We spent a lot of time with Nathan and Utti as well who were so personable and couldn’t do enough for us. We had a private dinner on our first night which was incredibly delicious. They paired the meal with a local Chardonnay which was phenomenal. Such a beautiful experience with such wonderful attention to detail. Thank you 21 Nettleton for making our honeymoon dreams come true. I rarely return to a place when I travel because there is so much of the world to see but I will be back to 21 Nettleton.

My mother and I were scheduled to stay at 21 Nettleton April 24-29, 2022, but we left after 2 nights. We stayed in the King Room. The Good: The room is large and has an amazing view. The concierge assistance with transportation and bookings is also excellent. The Bad: First, the room was not very clean. One of the hanging towels had dirt smudges on it. The bathtub and toilet each had some substance on them. As it was late at night when I discovered these deficiencies, I chose to clean the toilet and tub myself, and we avoided using any of their towels. Second, the owner has 3 cats running freely through the house which the manager told me afterwards “…are part of the estate. I’m sorry that you did not like them.” The cats jumped on the balcony and licked our breakfast plates, had to be forcibly removed from my chair at the dining table, and had to be forcibly removed from following us to our room. Third, the furniture is worse than dated. Any desire to lounge on the balcony was tempered by the fact that the furniture is badly stained, a feature made worse by the fact that the furniture is white. Some of the chairs in the room were also significantly stained.. Finally, the night manager told us that the rooms had no heat, something the day manager denied, but it forced me to spend a second night unable to sleep much because I was so cold. That was the last straw, and we left the following morning. The hotel will not refund us for the unused nights which were prepaid, but I have no regrets about leaving. Of the 3 hotels and 3 safari lodges we used during our 3 week stay in South Africa, this was the only one that we found to be unacceptable, a fact made worse by the prices charged.