This hotel has 5 stars from most people who stay here and I have to admit that a part of me was more than a little sceptical. It couldn’t really be that amazing, could it? Well, it absolutely is. With this hotel, the exceptional service starts from the moment you make the booking. Martijn, the manager, was responsive and extremely helpful, organising the airport transfer, recommending and then booking restaurants for every night of our 9 night stay, and suggestions of things to do in Cape Town. Martijn and the owner, Johannes, were there to greet our family on arrival and show us to the Presidential Suite. I have stayed in some beautiful hotels around the world and I can confidently say that this is easily one of the best. The Presidential Suite is more of an apartment with a living/dining area, a kitchen and three bedrooms, all with en suites. The rooms are well appointed and modern in decor and the views spectacular. There’s an ironing board and iron as well as a yoga mat and umbrellas in each of the main suites. And a decent hairdryer - in my experience a rare find. The Wi-Fi is excellent as well as the download speeds which were actually much faster than at home in the UK. Every single member of staff is helpful and friendly and it really felt like a home away from home. Due to illness, we had to reschedule a couple of things and Martijn couldn’t have been more helpful, even offering to obtain any medicine we needed from the pharmacy. The cafe is incredible. Seriously, the food served is flavourful and fresh and my family raved about the apple cake in particular! The small terrace in front of the hotel is the perfect place to enjoy your meals. The fragrance boutique is a lovely touch too. It’s a central location in the business district and near the National Assembly, unaffected by the blackouts. Most of the restaurants were at most, ten minutes away in an Uber. So, if you’re hesitating about booking here, don’t. It’s an experience I won’t forget and honestly, there’s nowhere else I would stay in Cape Town. A wonderfully personal, luxury stay.
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