開普敦鴕鳥農場附近住宿

泰姬酒店在酒店各方面始終是金本位,從前台到客房服務員,每個人都讓你有賓至如歸的感覺。在開普敦,真的是最好的。員工非常禮貌,行爲良好,隨時歡迎。早餐很棒,而且傳播得很好。房間是如此舒適和寬敞,實際上它是一個家外之家。那裏的一些工作人員非常樂於助人。肯定會再去那裏。

我和我的妻子很高興在這裏住了6晚。這家酒店位於市中心,所以我們的旅遊接送就在酒店。早上的自助早餐令人難以置信,選擇衆多。我發現這裏的前台工作人員非常愉快和樂於助人,非常感謝他們。每晚的價格對我們得到的一切也很合理.....再次感謝所有工作人員。戴夫西蒙

Having travelled extensively and stayed in numerous hotels worldwide, I can confidently state that my recent experience was the worst ever. Despite seeing several negative reviews about their service, I thought they were just occasional lapses. However, I soon discovered that the hotel had a persistent service problem. I had a problem with my reservation and spent two days trying to resolve it, but no one cared. To make matters worse, I was charged ten times the amount I had originally paid for the same room (i.e., $300 instead of $30) without any reasonable explanation. When I questioned this, the staff merely shrugged it off, citing fluctuating prices as the reason. The lady in charge of reservations was extremely rude and disrespectful throughout the ordeal. In addition to the issues with my reservation and the exorbitant charges, the air conditioner was not working properly and made a lot of noise. Furthermore, the fridge in my room made a huge noise, which disturbed my sleep at 2 am (I recorded a video as proof). Moreover, the noise levels in the dormitory were unacceptable all the night! making it impossible to get a good night's sleep. In short, I urge anyone considering staying at this hotel to think twice and look for other options.

Super lovely place to stay.🏖️ 結伴出行的話，很棒的stay house，host很友善，早餐更是值得點贊，鮮美可口。 位置在Radisson旁邊，beach house周圍，board walk 開車3分鐘，治安比較不錯。

What a place! From the moment we pulled up the drive, we were charmed by this city centre oasis. The building and grounds speak for themselves, and are immaculately kept. Such a warm welcome from Busi and the reception team, felt at home right away. The room was fantastically appointed and just out of this world comfortable on all fronts. Housekeeping team were amazing with so many thoughtful touches everyday. We had dinner in the hotel at both the Chef's Table and Verandah, and loved them both. Such different experiences and neither should be missed. The team at the Verandah, like the others, were just amazing. We apologies for missing anyone, but thank you in particular to Thabisa, Nkanyiso, and Mandu - made our night with old friends so special! The Chef's Table is something truly special and is a must for anyone staying at the Nellie. Chef Issac and Sommelier Laz were such incredible personalities that showcased the Cape in the best possible way. A really clever setting that gives you all the feels of a restaurant but in the heart of the hotel's kitchen. The Planet Bar is an elegant and hugely comfortable space, but yet again, the people make it shine! The whole team here were full of such enthusiasm and warmth, just the embodiment of hospitality - thank you! Particular thanks to Benson and Sim - feel like we left with new friends. We would also be totally remiss not to thank Muchi and his team, including Kimberley at the concierge. They were so slick at orchestrating our trip - can thank you enough! All in all, we cannot praised this hotel enough. The physical parts of the hotel are stunning, but the soul of this place is brought by its people. Thank you Team Nellie!

We stayed for 3 nights but the housekeeper didn't seem to clean the room properly. My rubbish such as used coffee cup didn't get cleared. View is terrible as well. I got the largest room but my room faced the KPMG sign. The sign is on 24/7 and we couldn't get a proper sleep.

Despite running at 100% capacity (good for them) the hotel offered a very attentive service and did not feel overcrowded. Staff were very helpful and considerate. Breakfast was a positive experience. The room was modern and well equipped. No issues with the Wi-Fi. I will definitely be returning!

我覺得不是四星級酒店,沒有早餐,沒有午餐,沒有健身房,前台接待員都是冷的。不管我入住很晚,但他們要求都到上午11點退房。那真的不方便。訂的家庭房,沙發牀旁邊是一個很吵的空調出風口,沙發牀太重了,動不動,可能是固定到地板上了。不會再考慮住那裏了。

位置優越。早餐和服務都很好。房間乾淨。我們在這裏住了一晚,唯一的問題是房間位置。我們支持到泳池區,有時有點吵。除此之外,作爲鄰居的海濱非常超值。

Upgraded to a Loft suite. Excellent (once the air conditioner unit was explained). Staff great. Housekeeping a bit too eager. On site restaurant Liberty's seems slow and disorganized, even for South Africa and especially for a Hilton's. Free shuttle to V&A Waterfront every two hours. Walking distance to the Old Biscuit Mill (a Saturday morning must-do). Regular and reliable taxi service around Cape Town at reasonable rates, for drop off and pickup. Airport shuttle. Neighborhood was very safe Don't pre-book tours before you get here; Yasir and his team will take good care of you.