坎頓的 3 星級飯店

入住後去房間,一股煙味,髒破布,廁所馬桶糞便,牀單髒。去了前台告訴他們,把我們放在另一個房間。另一個房間,牆壁都散了,浴室天花板上發黴,牀破了。泳池關閉,電梯壞了,其他家庭成員因爲電梯壞了不能爬樓梯不得不住另一個房間。沒有早餐,只是一包熱麥片和冷麥片。冰機不行,而且在那裏他們畫了兩套樓梯,而且由於電梯壞了,所以有問題要到房間。酒店正在倒塌,不衛生。唯一好的是工作人員優秀!對酒店做一個主要的修復,並保持優秀的員工。

若想要遊覽坎頓，坎頓舒適套房飯店將會是一個不錯的的住宿之選。飯店地理位置優越，駕車至維羅朗機機場僅需12km 。旅客們可以發現Escape Room Zone 到飯店只有很短的距離。飯店佔盡地理之宜，Hines Park、Peppermint Pet Parlor和Super Bowl離此都很近。所有極具特色的客房都配備有空調，讓您感受到更加貼心細緻的入住體驗。咖啡壺/茶壺可供使用，便捷的客房設施定能讓您倍感舒適。顧客可以在飯店盡情的享受各種體育設施，如在健身室鍛鍊。飯店的商務中心將熱情的服務與專業的素質完美地結合在一起。多國語言工作人員的服務，將為您消除在異國的語言障礙。

我走進來,那裏有20個人,可怕的傢伙瘋了,每個人都在10分鐘內進出。他應該得到加薪。他正在削減並很快填寫時間表。給這個人一個RAISE!

Our room #324 had hotels in the wall; and a hole in the ceiling in the closet which left insulation all over the floor. This is not what someone wants to see when staying in a hotel. The floor was unclean with crumbs, the main room door had to be forced shut because it was hitting the wall so for safety leaving you had to pull hardly to close it, and the bathroom door scrapes on floor and needs to be slammed to close. Overall room rate honestly a 1/10. Elevator is also disgusting . Don’t recommend using a white rug if you’re not going to clean it . Wish I honestly didn’t waste 90$ to stay at this dirty property.

The employees at this Hotel are super friendly and Hospitable. They ALL speak to you. They made me feel very welcome. Tammy was one of the sweetest. I was sitting in their lounge area and couldn’t help but over hear her interact with all the guest. I thought, ‘she has really found a job that makes her heart sing. She is truly in the right job with her personality.’ Francis was friendly with me too. After she set up the breakfast items, she was curious about what I was working on and I asked her to allow me to explain it to her. Little did she know, she helped me get a little nerves out since I was preparing for a presentation that I was about to do with a local business nearby. Pros: Friendly professional Service, clean everything, feels like home away from home. Cons: the Hotel is currently under construction, but it did not matter because they don’t put you in rooms near the construction.

我住在廣州的延長住宿。我在131室呆了一個多月,我的住宿已經超出了夢幻般的程度,住宿對我來說是超出了驚人的!!GM Angela 和前台女士 Chris 和 maintenanca man Brandon 超越了一切,使我的住宿令人驚歎 ...p.s Brandon 擁有令人驚歎的微笑!!!感謝您對Pam Pennybacker的回憶

I don't think I ever had such a bad experience at a Marriott hotel. Front desk told me they couldn't find my reservation and even when I showed them the confirmation I got from Expedia they couldn't care less. I called Expedia and their customer service tried to get in touch with the hotel staff. I could hear the phone ringing but the front desk lady would just walk away when it rang. I told her that's Expedia calling to clarify my reservation but she was flat out rude and said that's not the hotel's problem. I asked for a manager, she told me the manager will be there at 6am tomorrow so I can come back then. All of this, while I was at the hotel, late at night, with a hungry and tire toddler. She didn't care and you could tell she hates her job. Half an hour later, the ”absent” manager turned out was actually around. I approached him and, while he was a little more (not much) polite than the front desk lady, he wouldn't want to help and kept on blaming Expedia (he, as well, refused to take call from Expedia escalation manager who was trying to help locating the reservation). It was obvious they have an issue with Expedia, however, they were punishing the customer for that. Eventually Expedia made another reservation with me on the phone and they couldn't claim there is no reservation. The whole check-in experience took 2 hours. Check-out wasn't any more pleasant but there wasn't much there with the exception of the $4.95 fee which they insisted on charging for premium internet, although I tried to explain that, for a Platinum member, premium internet is free.

Address: 3950 S Lotz Rd, Canton, MI 48188 Phone: (734) 721-5500 Holiday Inn Express Hotel and Suites I would give this review zero stars if that were possible! We filed a complaint with IHG hotels on 11.6.2022 at 11:30 am EST seeking a refund for the amount paid for two rooms for one night, because the hotel was negligent in not having security cameras working at the front of the property where we parked our car and someone broke in and stole over $2,000.00 of valuables from our vehicle. We were told by DJ on the IHG Guest Services line that someone would follow up with us within 48 hours- no one ever did. We were also charged an additional $140.00 in error by the hotel, on top of all that we had experienced as guests at the property. We have the police report which we filed and also filed a claim with our insurance company for the items that were stolen. It was alluded to by law enforcement that this was an inside job because it happened right in front of the check in entrance- where someone should be visually monitoring the property. We were also told that the cameras weren't working (how convenient) on the night our car was broken into!!!!! DO NOT STAY HERE AT ALL!!!!! NOT WORTH THE HEADACHE OR THE HASSLE AND THE HOTEL WILL BE SETTING YOU UP TO BE THE NEXT THEFT VICTIM! THEY ARE EXTREMELY NEGLIGENT AND HAVE YET TO FOLLOW-UP WITH US ON OUR COMPLAINT WHICH WAS FILED OVER A WEEK AGO!!!!!!

I can’t believe this is a Wyndham hotel! It was well located but otherwise very unsatisfactory. Filthy floors- I wore white socks and they were black within minutes. Furniture was straight out of Salvation Army, scratched and mismatched. Totally tacky and in desperate need of upgrading. Moldy tile in bath. Broken door lock to enter building. Elevator tacky with broken flooring and some kind of goopy stuff on the wall. The strategy for cleaning seems to be spraying room deodorizer. No maid service so we had to ask for towels. Husband had to return our used towels before receiving clean ones (were we going to steal them?) We stayed here with our two dogs, $20 each daily (x2). We couldn’t cancel our reservation without losing all money. We payed over $100 daily with pet charges . Noisy hallways, Loud voices and slammed doors at 5 am. Oh! The lobby is a welcoming and modern as a Flop house. Just a terrible dirty crappy place. Never again.

位置不错， 酒店里面除了房价稍微小点，看起来还算比较干净。赠送早餐跟国内比种类较少，但中国人短期在美国吃的都是个问题。