美國底特律坎頓長住飯店(Extended Stay America Suites - Detroit - Canton)

My stay was satisfying, was able to catch up on rest .. great area with restaurants and shopping centers

Check-in was wonderful. Was told by staff breakfast ended at 9- instead of 9:30. Wish there were more options for the selection. Wish the room was slightly updated compared to other Extended properties we’ve stayed at

The room i was given was the accessibility room. When i called the front desk to ask for another room, non accessable but with 2 beds. He was rude and said nope I can not change. There were no cups, plates, bowls or any kitchen items. No hairdryers. Staff was not helpful nor friendly during check-in. Breakfast was only oatmeal packets and coffee/tea/hot chocolate. Very disappointing experience.

Hotel was good place to stay while in town for work definitely will stay again if in the area on business

As soon as we walked into the reception we perceived the smell of ****, it was very notorious that the receptionist was under the influence, but we had to sign a paper stating that we were not going to smoke in the room. When we got into the room there were roaches on the wall, the floor, kitchen counter tops and sink. I do not recommend this hotel at all.

The manager on duty Latisa was horribly rude to us. Making us feel like we were the problem that the room that we were assigned to wasn’t anywhere near ready for us when we arrived to the hotel around 4pm. She would talk over us and wouldn’t give us a caring apology for making us feel unwelcome and not heard. She made us feel so uncomfortable and her only solution was to offer us a full refund and not even stay at the hotel. There was no way we were going to stay after the way she made us feel and how she treated us. Terrible customer service skills!!!!!

Hotel may be a little older but I'd definitely stay again. Tucked away and quiet. Many dining options in the area and easy access to/from highway, although traffic can be heavy at times getting around on Ford Rd.

This place is so run down and has zero amenities. No Gym, No Ice Machine to start. The rate was $204 per night, which is robbery for a 1.5 star property. Definitely NOT a business trip hotel. It looks like a homeless shelter in some aspects.

The said they serve breakfast , which they didn't, they only had coffee.