We had an incident that during the night someone was attempting to enter our room. Thanks to the door hook that we activated before sleep, there was a a noise (door banging) and they ran away. We tried to approach reception next morning for clarifications, but no comprehensive response. Time was 22:00 and it was late turn down service if you thought it was someone to come and prepare room for sleep. Scary and unsafe, that’s how we felt in this hotel
翻譯