貝拉雲裳B&B民宿飯店(The Bella Ella Bed and Breakfast)

We were underwhelmed by the room size and amenities. The booking page said it was a 250sq ft room w a private bathroom, and that rooms w private bathrooms have a fireplace and bathrooms w a jetted tub. We booked thru *********** there was only 1 room type listed. At check in we were told the bathroom was actually across the hall thru a door. That was disappointing because we had to get dressed each time we went to use it. Like other reviewers, the lighting was very dim at night, and the metal springs in the bed made rolling over in between the cuckoo clock going off even worse. Next, the room was 15x9 - less than 150 sq feet! Not the 250 Sq feet in the ad. We were in town for real estate so we had a tape measure. Lastly. there is a very loud cuckoo clock outside the room that went off at the top of each hour, waking us up EVERY TIME. I messaged the host but it was 3am when we finally had enough of it. In the morning we Iet the owner know everything and she was appreciative of the feedback and changed the listing to not have a bathroom en suite, adjusted the size to 150 Sq feet etc. I have screenshots of them w the original advertising. *********** saw the evidence I showed them and requested that they refund us based off the false advertising and the changes they made. Had we known there was no real private bathroom and the room was ,smaller than listed we would not have stayed here. We travel often and this was our least favorite stays at B n B's. Owner is very defensive.

They canceled our reservation 3 days before our stay. They said because the owners were in an accident. I feel bad for them and wish a speedy recovery. You still have to conduct business the right way. Sending nasty text messages don’t help. I think they should sell the place if they can’t run it correctly. Hopefully, someone with more money than me sues them for their accusations through text message. I just wanted my money back. I’m not Rockefeller. I would stay clear of this place. Much nicer places to stay through Airbnb

This B&B was great. The location is good, the staff were very attentive and the breakfast was amazing. I wish we could have stopped by during warmer weather. I’d recommend these folks for sure. They made us feel welcome. The room was full of antiques and was a great way to immerse yourself in the past.

I only stayed one night thankfully and left early the next morning without breakfast (which was buffet style, not the most sanitary), I felt so uncomfortable. As someone said there was only one extension cord or if you did like me with acrobatics dug that cord from behind the bed to use while sitting in bed with my iPad, unless one wanted to sit at a small wooded desk. I read other reviews about the noisy AC so decided to forgo that and open a window. Heck, there was no screen on the window and I wasn’t in the mood to sleep with bugs. And yes as others, my bathroom was around the corner in the hallway. I think what really topped everything off was in the bathtub there was a used community soap bar - ugh. I believe there was a makeup remover packet and an unused Dial soap bar but no other toiletries provided other than community bottles of shampoo and conditioner in the tub. I had stayed at an A++ bed and breakfast prior to this one and the thoughts to make the guests comfortable and relaxing was unbelievable. This one seemed as if she was just collecting the money