靠近CameronMaraval Kingdom Hall of Jehovah＇s Witnesses的飯店

First time staying in Trinidad and choosing to stay at Kapok was the best decision I made. From my initial correspondence/ questions about the hotel, getting to/from, arranging picks up, cost etc. were professionally handled by Margaret- Ann. On arriving, from the Security guard to the Front Desk Agents (Kimberly especially), Food + Beverage Team, Housekeeping, were all very courtesy and willing to help. Wish I had collected everyone's name, but this would be too long of a review. I enjoyed the view from the Tiki Restuarant, also the complimentary breakfast. For picky eaters, there was something for everyone. Also, what I enjoyed about the breakfast, was its taste, presentation, and it was changed daily. The room which I was checked into, was very clean, neat, comfortable, provided all the basic amenity for a quick visit. Everything worked as should. I ate all meals at the Hotel, the food was great, I felt safe, welcomed, and the Hotel was in great condition for the Rate I paid. No complaints EXCEPT that I didn't stay longer. It's my intention to return and stay here with my family. Thanks to the entire team of Kapok for making this stay a great one. Keep up the amazing work.

入住時(21點左右),職員沒有介紹WIFI、飯店位置、早餐時間、體育中心位置等其他酒店當然要介紹。 當我詢問時,我才給了我指導,並說房間裏都寫着,這很煩人(房間裏沒有這樣的指導。) 希爾頓發生這種情況非常令人失望。 1天住宿後,房間化妝後,房間裏沒有水,水杯,毛巾等。雖然打電話接了但是....爲什麼會發生這樣的事情 游泳池的情況是關着的水,所以沒辦法,但是有點灰塵或樹葉等。 在同一個城市在哈亞特住了一晚,在希爾頓住了三晚。 與哈亞特的員工,服務和游泳池相比太高了。 希望能提供符合希爾頓知名度的服務。 餐點不是五星級。酒店早餐的花是新鮮果汁,但似乎沒有.....。三天內,只有三種水果都一樣。

My husband I celebrated a special occasion with a 1 night stay at Hyatt recently. The hotel was extremely busy, co check in was a little wait. We were given complementary buffet breakfast due to a room issue which we greatly appreciated! The hotel also provided a voucher for a cake of our choice at the cinnamon cafe, the red velvet was tasty! The room was clean and seemed well maintained, with a lovely view of the ocean! The wait for the hotel elevators was a bit long, again due to the number of persons staying that night... The food at the restaurant was good, the sushi was exceptional, very fresh and prepared well! The breakfast was okay but we thoroughly enjoyed the wonderful and friendly customer service by all staff! We were very impressed, as this is not a norm in Trinidad (although it should be in the Travel industry!)! The only negative is that the pool area is so small, we did not get to enjoy it, as it was at max capacity when I visited it, so I didn't stay. I will definitely return, hoping it's a quieter time! Thank you for your wonderful customer service!

一直選擇它。我是商務旅行。酒店是國際標準。到處都很乾淨。房間很舒服。工作人員很友好。食物很棒。

我的房間舒適,乾淨,備有新鮮毛巾。大堂和房間裏的咖啡站,有小冰箱和微波爐。住了兩晚,完全享受了點菜早餐。第一天早餐種類繁多的選擇與第二天不同(不是相同的舊)早餐室的工作人員非常出色。她很友好和包容,並提到她在週日的菜單選擇中做了烘烤(當地麪包)。很好吃。我在智選假日酒店的住宿是完成我前往特立尼達的4天商務/假期的好方法。會回來的!必須承認,當我在午夜左右從另一家酒店打電話時救了我,我被預訂到午夜左右到達那家酒店,對酒店完全失望。我打電話給假日酒店的前台“我急需一個房間,請叫出租車來現在接我 - ”請救我,我說。10分鐘內,一輛出租車來接我,他給我辦理了入住手續。很棒的客戶關懷 - 很棒的服務!謝謝。