The staff here couldn't do enough for you. There was no lift and we had 2 flights of stairs to go up, but a young man rushed to carry our bags for us. Very grateful for that as my husband has recently had a knee op. The room was small, but enough for our needs. Unfortunately - in July's excessive heat the air-con went off at 0.30am. There was no control for it in the room. I tried to phone reception but there was no response so we struggled through until the following morning. It was cooler on the landing outside the room and I wish I'd moved the bed there! Aside from that problem, and the fact of the stairs, the hotel was well positioned, it was very clean and the staff were wonderful. Very friendly.
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