Check in schedule between 14-18 pm we arrived at 13.50 and from Teninson tower where we supposed to stay they send us with a poor message attached on the door , “for check in or any enquirers go to A &B guest house “ ... okay , we went there , and nobody was there to greeting us! We waited more than 40 mins , I have called the lady from the hotel many times
翻譯
住宿方回覆: We sincerely apologize for any confusion, but we would like to clarify that there is no hotel or guest house called Tenison Tower in Cambridge. Additionally, we have not had any guests stay at our establishment under that name. To ensure accurate feedback, we kindly request that guests provide their booking confirmation when leaving a review.
訪客用戶
入住於 2024 年 11 月
其他
1.0/5
發布於 2024 年 12 月 14 日
The host is a very greedy woman, super disgusting, charged unfair fees and with rude attitude, normal people would definitely abandon. The host is a very greedy woman, super disgusting, charged unfair fees and with rude attitude, normal people would definitely abandon.
This place is in a great location, the clean and comfortable, attractive, and reasonably priced. The proprietress is friendly and helpful, and frantically busy keeping the house clean and orderly. Hell, yes, I'd stay there again. My only negative comment is the size of the bathroom. It's hard to use the sink or toilet with the door closed, on the room that I had. For one person as I was, no big deal. If two people stay in that room , you need to be very comfortable with each other! Nevertheless, I very much enjoyed my stay. It was the cleanest place I've stayed at on my four week trip.
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訪客用戶
入住於 2022 年 8 月
家庭出遊
5.0/5
超棒
發布於 2022 年 9 月 12 日
Muy grata sorpresa. Es la primera vez que salimos de las comodidades de un hotel y la experiencia ha sido fenomenal. De hecho, al ser algo como más íntimo y familiar te da mucha confianza. Ayuda mucho que nos atendiera Irma, una chica española muy muy atenta y agradable que terminó de quitarnos ese miedo o desconfianza porque nunca sabes lo que vas a encontrarte. Nos ayudó incluso en el itinerario dándonos consejos. Desde aquí nos despedimos de ella, ya que nos fuimos antes de la hora pensada y nos hubiera gustado agradecerle su atención. La habitación estaba súper bien, todo muy limpio y pulcro y con olor a “limpio”. Grandes ventanales que da muchísima iluminación a la habitación y sin ruidos molestos por la mañana. Lo recomiendo 100%.
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訪客用戶
入住於 2025 年 2 月
其他
5.0/5
超棒
發布於 2025 年 3 月 1 日
We turned up at this hotel without a booking (my fault entirely). We called the guest house and Inga without hesitation booked us into her last remaining double room. The room was well presented with lovely linen, clean and a small but perfect shower room. There was everything you should need in the room. We met Inga in the morning and she was charming. It’s a 20 min flat walk to the city with lots of places to eat and drink on the way. We went to the six bells pub a short walk from the guest house which is well worth a visit. Thank you Inga for a fabulous stay.
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andylK2060EK
入住於 2024 年 9 月
夫妻/情侶出遊
3.0/5
發布於 2024 年 10 月 28 日
a new property for us. location was good as literally a few minutes from train station. Check in is a little complicated and self service.no staff on premises.room was compact but with all amnenities we needed. bathroom /shower very small.was all ok until we wet to bed and discovered beds are v small and very soft. was woken at 5 am by very loud conversations from other guests as walls are clearly very thin.resulted in a not great nights sleep, so this would put us off returning tbh
翻譯
住宿方回覆: Thank you for taking the time to share your feedback about your recent stay. We're glad to hear that you found the location convenient and that the room had all the necessary amenities, despite being compact. We appreciate your comments regarding the check-in process; we aim to provide a seamless self-service experience, but we understand that it may not suit everyone’s preferences. We apologize for the discomfort you experienced with the bed size and firmness, as well as the noise from other guests. We strive to create a comfortable environment for all our guests, and it's unfortunate that this impacted your stay. Your insights about the room size and sound insulation are valuable, and we will take them into consideration as we continue to improve our offerings. If you decide to explore accommodations in the future, we encourage you to look for options that better align with your preferences for space and sound insulation. Thank you again for your feedback, and we wish you the best in your future travels.
訪客用戶
入住於 2024 年 9 月
其他
5.0/5
超棒
發布於 2024 年 10 月 22 日
Exceptional service from the staff at Friendly courteous and always willing to help. Made our stay truly enjoyable. Comfortable rooms, great location. Excellent value for money. Co-operative staff. Highly recommended probably best in Cambridge