劍橋研究之家希爾頓格芮精選飯店

劍橋研究之家希爾頓格芮精選飯店的評論

劍橋研究之家希爾頓格芮精選飯店

33A Milton Rd, CB41UZ 劍橋, 英國查看飯店詳情
劍橋研究之家希爾頓格芮精選飯店
劍橋研究之家希爾頓格芮精選飯店劍橋研究之家希爾頓格芮精選飯店劍橋研究之家希爾頓格芮精選飯店
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劍橋研究之家希爾頓格芮精選飯店的真實房客評論

9.2/10
滿意
169 則評論
驗證過的評論
位置9.3
設施9.1
服務9.0
衛生程度9.3
篩選依據：
排序方式：
所有評論(169)
好評(162)
附有照片/影片的評論(45)
房間很大(18)
早餐很棒(16)
安靜舒適(14)
廚房很棒(8)
適合家庭(7)
泳池乾淨(7)
近商業區(6)
停車方便(5)
負評(7)
Jenny Djy
複式 （The Fellows Apartment）
入住於 2025 年 8 月
家庭出遊
1 則評論
9.5/10
極佳
發布於 2025 年 9 月 10 日
我們定的是上下複式親子房，樓上大床房（1.8米寬），樓下梳化床（估計1.5米寬），床品及環境都挺舒服，但是上下衹有樓上有衞生間。有廚房有微波爐及加熱爐和廚具，旁邊有超市可以自己煮食，入住的時候就在前台定早餐的話，衹需要17磅每人，我家孩子吃膩了英國酒店的早餐，我們就沒有定第二天早餐，所以超市買東西，微波爐加熱弄了個早餐（其實也對中國胃）。房間就如官網圖片。
住宿方回覆: Dear Jenny,Thank you so much for sharing your detailed and thoughtful review following your stay with us in one of our Duplex Fellows Apartments.We are delighted to hear that you and your family found the apartment comfortable and well-equipped, and that the room matched your expectations based on our website photos, transparency and consistency are very important to us. It is great to know the kitchen facilities were useful and gave you the flexibility to prepare meals that suited your family’s tastes.We also appreciate your feedback regarding the bathroom layout. While our duplex apartments are designed with a single main bathroom upstairs, we understand this may not always be the most convenient for families, and your comments will help inform our ongoing improvements.We hope to welcome you and your family back to The Fellows House on your next visit to Cambridge!Warm regards,Vanessa de NavaFront Office Manager
LuckyHebe
開放式客房 （The Darwin）
入住於 2025 年 8 月
家庭出遊
41 則評論
10/10
超棒
發布於 2025 年 9 月 13 日
前台碰到個銷冠小哥哥，扯着一臉的笑給我推銷apartment，説升級衹要20磅，好吧。畢竟有廚房有廳還是有吸引力的
住宿方回覆: Dear LuckyHebe,Thank you so much for your kind review and for choosing to stay with us at The Fellows House, Curio Collection by Hilton.We are glad to hear that our front desk team made a great impression, with a smile and a little sales charm! It is wonderful that you appreciated the upgrade and enjoyed the extra space with a kitchen and living area, perfect for making your stay more comfortable and flexible.We hope to welcome you back again soon.Warm regards,Vanessa de NavaFront Office Manager
Pawadee Suwannakarn
客房, 1 張特大床 （The Kipling）
入住於 2025 年 6 月
夫妻／情侶出遊
2 則評論
10/10
超棒
發布於 2025 年 8 月 2 日
我們在The Fellows度過了愉快的時光。步行不遠便可到達劍橋市中心。床很舒服。淋浴很棒。我絕對推薦
原文以 Google 翻譯
住宿方回覆: 親愛的Pawadee，非常感謝您的好評與精彩的評價！我們很高興聽到您在The Kipling客房住得愉快，並且我們的位置、舒適度和設施都讓您擁有一次難忘的體驗。尤其高興的是，我們的床和淋浴間給我們留下了深刻的印象！我們非常感謝您的推薦，並希望很快再次歡迎您光臨The Fellows。此致，Vanessa de Nava 前台經理
M436252****
公寓套房（the Attenborough）
入住於 2025 年 6 月
家庭出遊
8 則評論
10/10
超棒
發布於 2025 年 8 月 1 日
很棒的一家酒店，住了五天。 酒店很乾凈，空間很大，非常舒適。 附近超市有兩個，連鎖店的。還有小的便利店東西更實惠，買了就能回酒店做飯。
住宿方回覆: Dear Valued Guest,Thank you for taking the time to leave such a wonderful review! We are delighted to hear that you had an outstanding five-day stay in the Attenborough Apartment Suite.It is great to know you found the hotel clean, spacious, and comfortable, and that the nearby shops made your stay even more convenient, our self-catering facilities are perfect for exactly that!We truly appreciate your kind feedback and hope to welcome you back to The Fellows House again soon.Warm regards,Vanessa de NavaFront Office Manager
M233018****
客房, 1 張特大床 （The Kipling）
入住於 2025 年 6 月
家庭出遊
14 則評論
6.0/10
發布於 2025 年 7 月 14 日
這輩子沒住過這麼噁心的地方，睡醒發現床上大大小小全是蟲，紅棕色，就是bedbug，多到頭皮發麻！！！後續處理還可以，但實在是有心理陰影了
住宿方回覆: 尊敬的賓客，在希爾頓格芮精選飯店 (The Fellows House, Curio Collection by Hilton)，賓客的舒適、安全和安心至關重要。我們在整個酒店內都秉持嚴格的清潔和衛生標準，並非常重視蟲害控制，包括臭蟲防治。我們想向賓客保證，我們飯店目前沒有臭蟲侵擾或持續存在的問題。經過徹底調查，我們有充分的理由相信臭蟲可能是透過行李帶入的，這是全球飯店常見的意外傳播途徑。作為我們嚴格規程的一部分，我們立即將涉事客房下線，並由經過認證的蟲害防治專家進行專業檢查和預防措施處理。沒有發現進一步的活動跡象，房間在通過全面檢查後才被清理乾淨，可供使用。我們實施了積極主動的蟲害管理計劃，包括定期專業檢查、員工培訓以及與持牌蟲害防治服務提供者的密切合作。這些預防措施旨在迅速發現並消除任何潛在問題，使其早日發展壯大。感謝您對我們入住期間的後續療程感到滿意。 Fellows House 始終致力於為所有賓客提供乾淨、安全、溫馨的環境。此致，Mark Dalit 客房部經理
訪客用戶
客房, 1 張特大床 （The Kipling）
入住於 2025 年 5 月
獨自出遊
1 則評論
9.5/10
極佳
發布於 2025 年 6 月 24 日
酒店服務總體來説還是不錯的，衞生也是很可以，很乾凈，而且比較安靜，適合我。早上起不來沒定早餐，不知道怎麼樣。在劍橋待了三天，連住了三晚。下次來還會選擇這裏。
住宿方回覆: Dear Meilin,Thank you for taking the time to share your kind feedback.We are delighted to hear that you found our service, cleanliness, and peaceful atmosphere to your liking. It is great to know the hotel suited your needs during your stay in Cambridge. We are sorry you did not have the chance to try our breakfast, but we hope you will get to experience it on your next visit.It means a lot to us that you plan to return, and we look forward to welcoming you back for another comfortable and enjoyable stay.Warm regards,Vanessa de NavaFront Office Manager
300961****
客房, 1 張特大床 （The Kipling）
入住於 2025 年 6 月
家庭出遊
1 則評論
10/10
超棒
發布於 2025 年 8 月 30 日
很新，床很大，在英國能夠住到這種酒店，就超級很滿足了，其他酒店真的又舊又小，這個酒店很現代化，服務也很周到
住宿方回覆: Dear Valued Guest,Thank you for your kind words and perfect rating!We are thrilled to hear that you enjoyed your stay in The Kipling Room and appreciated the spacious bed, modern design, and attentive service. It means a lot to us that you found our hotel to be a refreshing change compared to others in the UK.Your satisfaction is our greatest reward, and we look forward to welcoming you back to The Fellows House on your next visit to Cambridge.Warm regards,Vanessa de NavaFront Office Manager
_M1396511****
複式 （The Fellows Apartment）
入住於 2025 年 6 月
家庭出遊
12 則評論
10/10
超棒
發布於 2025 年 7 月 27 日
房間非常好，環境好，衞生乾淨整潔相常棒，設備設施較好，關鍵是有空調，住的幾天高温天氣，有空調可以自己調温度。
住宿方回覆: Dear Valued Guest,Thank you for your fantastic review and perfect rating! We are so pleased to hear that you enjoyed your stay in The Fellows Apartment Duplex.It is wonderful to know that you found the room well-equipped, clean, and comfortable, especially during the warmer days. We are glad the air conditioning helped make your stay even more enjoyable.We truly appreciate your kind feedback and hope to have the pleasure of welcoming you back to The Fellows House in the near future.Warm regards,Vanessa de NavaFront Office Manager
_WeChat30904****
高級開放式客房 （The Newton）
入住於 2025 年 9 月
家庭出遊
6 則評論
10/10
超棒
發布於 2025 年 10 月 31 日
位置很棒，可以步行到劍橋的大草坪，走到punting 的地方也不遠。床很大很舒服，全程住過的最好的酒店了。前台小哥很帥氣，服務也特別好，第二天早上電磁爐壞了，打電話給他很快就上來搞定了，很耐心。我們沒有預訂早餐，但是廚房用具非常齊，電磁爐微波爐刀具碗筷全都有，自己買的東西做了早餐。房間落地窗可以看到酒店花園，很棒。有自帶停車場收費24磅可以停24小時，貴了點但是勝在方便啊。
住宿方回覆: Dear Valued Guest,Thank you so much for taking the time to share such a detailed and wonderful review. We are thrilled to hear that you found your stay with us to be the best hotel experience of your trip and that our location, comfortable bed, and room amenities contributed to your enjoyment.We are glad our team could promptly assist with the induction cooker, your kind words about our receptionist will be passed along, and I know they will be delighted! It is also great to hear you appreciated the well-equipped kitchen and the view of our garden.We understand your feedback regarding parking, and while our rates reflect secure on-site facilities, we are happy the convenience outweighed the cost.Thank you again for your kind words. We hope to welcome you back to The Fellows House for another exceptional stay soon.Warm regards,Vanessa de NavaFront Office Manager
JUNjun
公寓套房（the Attenborough）
入住於 2025 年 7 月
家庭出遊
19 則評論
10/10
超棒
發布於 2025 年 8 月 9 日
酒店位置比較合適，走到劍橋也不遠，梳化床夠睡！
住宿方回覆: Dear JUNjun,Thank you for your wonderful review and perfect scores across all areas! We are delighted to hear you enjoyed our convenient location and found the sofa bed comfortable during your stay in The Attenborough Apartment Suite.Your kind words are a great motivation for our team, and we look forward to welcoming you back to The Fellows House again soon.Warm regards,Vanessa de NavaFront Office Manager
訪客用戶
複式 （The Fellows Apartment）
入住於 2025 年 8 月
家庭出遊
1 則評論
10/10
超棒
發布於 2025 年 9 月 26 日
We had an outstanding stay at The Fellows House Cambridge, Curio Collection by Hilton, made even more memorable by the excellent service from Nish. From the moment we arrived, Nish went above and beyond to ensure everything was seamless and comfortable. Her professionalism, attention to detail, and warm hospitality truly stood out and elevated my experience. It’s rare to come across someone who takes such genuine care of guests, and Nish’s dedication made me feel valued and well looked after throughout my stay. I highly recommend this hotel, not only for its great facilities but especially for the exceptional service provided by Nish. We’ll definitely return!
翻譯
住宿方回覆: Dear Valued Guest,Thank you for taking the time to share such a glowing review of your recent stay at The Fellows House, Curio Collection by Hilton.We are absolutely thrilled to hear that your experience in one of our Duplex Fellows Apartments was exceptional, and it is especially heartening to know that Nish played such a memorable role in making your visit so seamless and enjoyable. We are incredibly proud to have her as part of our team, your kind words about her professionalism, attentiveness, and genuine hospitality will mean the world to her.It is always our goal to make our guests feel truly valued, and we are delighted to have made such a positive impression. Thank you again for your recommendation, we look forward to welcoming you back for another outstanding stay very soon!Warm regards,Vanessa de NavaFront Office Manager
Xiaoyu77
公寓套房（the Attenborough）
入住於 2025 年 4 月
家庭出遊
13 則評論
10/10
超棒
發布於 2025 年 5 月 31 日
公寓套房，有廚房設施，有微波爐，一室一廳，有梳化床（打開很大，可以睡兩個人），家庭入住還是很合適的
住宿方回覆: Dear Xiaoyu77,Thank you for your lovely feedback!We are delighted to hear that you found the apartment suite comfortable and well-equipped for a family stay. The kitchen facilities and spacious layout, including the sofa bed, are indeed designed to make guests feel right at home — especially those traveling with family.We hope to welcome you back again soon for another relaxing and enjoyable visit.Warm regards,Vanessa de NavaFront Office Manager
DelisuoDNJ
公寓套房（the Attenborough）
入住於 2025 年 1 月
好友出遊
10 則評論
10/10
超棒
發布於 2025 年 2 月 6 日
酒店非常的新，入住體驗超級好，個人認為是劍橋排第一第二好的酒店了。酒店有24小時的客房送餐服務還配備了烹飪需要的所有廚具。在酒店門口也有一家很不錯的咖啡店。超級喜歡這種裝修風格，價格可以説是比較實惠的了。唯一缺點估計就是不找服務人員打電話要酒店是不提供洗漱用具和拖鞋的，但是要了是能直接送到客房的。
6/15
住宿方回覆: Dear DelisuoDNJ,Thank you for your wonderful review! We’re thrilled to hear that you had such a positive check-in experience and that you consider us one of the best hotels in Cambridge. It’s great to know you appreciated our 24-hour room service, well-equipped kitchen, and the convenience of the nearby coffee shop.We also appreciate your feedback regarding toiletries and slippers. While we do provide them upon request, we’ll take your comments into consideration to enhance our guests’ experience. We look forward to welcoming you back for another great stay!Best regards,Dan Geda - Guest Experience Manager
1871512****
公寓套房（the Attenborough）
入住於 2025 年 8 月
夫妻／情侶出遊
33 則評論
7.7/10
好
發布於 2025 年 9 月 6 日
其他都還可以，房間設施我真是無語了，作為一個不能開窗的房間，廚房的油煙系統如此之差！煎一片牛排整個房間的味道能大到三天都散不去，我住了三天一直在聞油煙味，即使我油煙機已經開到最大檔 最可怕的是平底鍋的鍋底是不平整的，導致做飯的時候鍋稍微碰到一下就會開始轉圈，太危險了，有幾次熱油差點就撒在我的身上，太可怕了，你們需要立刻處理這個安全問題！
住宿方回覆: Dear Valued Guest,Thank you for sharing your feedback following your recent stay at The Fellows House, Curio Collection by Hilton.While we are pleased to hear that you found our cleanliness, surroundings, and service to a high standard, we are very sorry to learn about your disappointing experience with the room amenities particularly the kitchen facilities.Your comments have been taken seriously and shared with our management and maintenance teams. We are already reviewing the ventilation in this apartment and replacing the frying pans to ensure safety and comfort for all future guests.We greatly value guest feedback like yours, as it helps us improve our offering. If there's anything further you would like to discuss, we would welcome the opportunity to connect with you directly. We hope to have the chance to welcome you back and provide a much-improved experience.Warm regards,Vanessa de NavaFront Office Manager
M272448****
客房, 1 張特大床 （The Kipling）
入住於 2025 年 1 月
家庭出遊
33 則評論
10/10
超棒
發布於 2025 年 3 月 28 日
地理位置稍遠，需要搭公交才能到市區，大概2站路。 走路也可以到，30分鐘左右路程，但是冬天的劍橋不適合～ 劍橋很有底藴，酒店風格也是old school風
住宿方回覆: Dear Valued Guest,Thank you for taking the time to share your feedback.We appreciate your comments and understand that our location may feel a bit further from the city center, especially during the colder months. While we are located slightly outside the heart of Cambridge, we hope that the peaceful surroundings and unique charm of our property provide a relaxing retreat.For convenience, we recommend using the nearby bus services or taxis, which make reaching the city center quick and straightforward. Additionally, our team is always happy to assist with transportation arrangements to ensure our guests have a comfortable and enjoyable experience.We are also pleased to hear your appreciation for the style of our hotel. Our decor aims to blend Cambridge’s rich heritage with a warm, welcoming atmosphere.Thank you again for your valuable feedback. We hope to have the opportunity to welcome you back and provide an even more enjoyable stay.Best Regards,Vanessa de NavaFront Office Manager