劍橋基奇納希爾頓花園飯店(Hilton Garden Inn Kitchener/Cambridge)

It was great staying there. Staffs were nice, and the room was clean enough. I would love to stay again!

Nice place .. clean and no disturbance...................................

it was an amazing experience the service was wonderful. vey satisfied

Parfait

smells

環境に配慮して、タオルの交換や紙コップの補充を含めたお部屋の掃除は４日に一度しか入りませんが、お願いすればやってくれるのがありがたかったです。 個人的には必要だったのは紙コップとコーヒーの補充、ゴミ箱、タオルの交換くらいだったので、フォームなどにチェックを入れて選べるといいなと思いました。

Upon first arrival noticed the outside grounds kept well and parking was great. Once inside main entrance was open and clean and was easy to get to front desk, where we were greeted by friendly staff. The first impression of the room was clean with nice decor. Bathroom was clean but there was no tub. There was no stationary for taking notes for personal use. The pool was not cleaned and the dirty towels were in view but there was clean ones available. The gym was well equipped and clean. The restaurant had a waiting line so didn’t get to experience the food but it smelled good. Overall for its price point it was a good stay.

Restaurant was incredibly over priced, worse was the food . Service was slow , food was salty and way over priced. The manager gave us our money back and was very good to deal with. 300.00 bucks for 4 ppl . Not what we expected from a Hilton name

I reserved a cot a month ahead of my stay (have the message they added request to my file). I was there at 3pm (the stated check in time) and told they see the note but there was no cot upon arrival as they’re ‘first come, first serve’. I asked if Oct 21st for a November 26th stay wasn’t enough notice, but was told I should have arrived earlier. They did not even try to help or fix the issue!! As a side note, the pillows are also terrible and the king sized bed was definitely not a king size (maybe a queen, if I’m being generous). The pool is also really small and only goes to 4’6”.