Unfortunately when the housekeepers were cleaning my mom’s room (416), they did not close the door all the way so when we returned from a family wedding at 11:30 pm, we were startled that the door was open ( we left the property at 1 pm). When I called the front desk to report the incident they told me they would review camera footage. They called my mom back and told her no one was seen going in/out of the room after housekeeping left. This incident was disturbing.
翻譯